Friends. Family. ReviewMeter.
Behind every right decision is a reliable review
ReviewMeter is a ratings and reviews platform that collects reliable, constructive reviews from verified customers only, and turns them into insight businesses can act on.
4,200+
brands enhancing their business with ReviewMeter
42m+
reviews collected by ReviewMeter
5 years
of experience delivering verified customer reviews
Trusted by 4,200+ brands, from household names to local heroes
Who we are and what we do
Founded in Manchester in 2021, ReviewMeter only collects reviews from customers who have made a genuine purchase. That means no fake reviews, no incentives, and data with integrity.
We are a team of 85 across Manchester and London. Every single ReviewMeter client gets access to a customer success manager, no matter what package they are on.
Real over easy
We only invite reviews from verified customers, even when open platforms would grow faster.
Measure what matters
A star is a start. We build tools that explain the number and tell you what to do next.
Human support
Every client, on every plan, gets a named customer success manager.
Transparent by default
Every genuine review is published, positive or negative, and our moderation rules are public.
Our story so far
2021
Founded in Manchester
ReviewMeter is founded with a single idea: reviews should be measured, not just collected. First ten clients go live.
2022
Google Reviews Partner
ReviewMeter becomes a licensed Google Reviews Partner. Service ratings begin feeding Seller Ratings for clients.
2023
Hub 2.0 and Tag Analytics
A rebuilt Hub launches with AI-powered Tag Analytics, the first tool to quantify how each theme moves a rating.
2024
ISO 27001 and WhatsApp
Certification achieved. WhatsApp collection launches, becoming our best-performing channel within six months.
2025
1,000 to 4,200 brands
Syndication network and Review Booster launch. Client base quadruples; London office opens.
2026
AI Advantage
AI Replies, AI Summaries and Product Sentiment ship as one bundle. 42 million verified reviews collected.
Leadership
Adam Reyes
Founder & CEO
Hannah Ellis
Chief Product Officer
Ravi Patel
Chief Technology Officer
Claire Douglas
VP Customer Success
Careers
Help UK businesses hear their customers. Hybrid roles in Manchester and London, plus remote across the UK.
Send a speculative application
Senior Frontend Engineer
Product · Manchester / Remote UK
Customer Success Manager
Customer · London
Data Scientist, NLP
Insights · Manchester
Account Executive, Mid-Market
Sales · London / Remote UK
Partnerships
We build with the platforms our clients already run on. Interested in becoming a partner? Get in touch.
Manchester (HQ)
ReviewMeter, Suite 4, Beacon Works
52 Ancoats Lane, Manchester M4 6DF
London
Third Floor, Cardinal House
18 Ferris Street, London SE1 7RB
Speak with one of our review experts today
What you can expect next:
- A brief conversation to align goals and priorities.
- See a personalised demonstration of our platform on your own data.
- To speak with a real, local human based in Manchester or London.
