Grow your business with reviews you can measure
- 42m+ real customer reviews collected by us for you
- 4,200+ UK brands trust ReviewMeter to fuel growth
- 100% verified customers so every review counts
Sam Whitfield
Kept me dry on Scafell in horizontal rain. Five stars, and the team replied to my review within the hour.
Product: Ridge waterproof jacket
Excellent · 12,404 verified reviews
Trusted by 4,200+ brands, from household names to local heroes
Unlock the value hidden in the voice of your customer
Feedback & Reviews
Collect, manage and syndicate authentic product and service reviews from your real customers across the full customer journey, with true multichannel feedback collection.
Conversion & Trust Tools
Effortlessly showcase customer voices with display and conversion tools designed to build trust, keep traffic on your site and turn browsers into buyers.
Actionable Insights
From data with integrity, gain deep insight into customer sentiment, product performance and market benchmarking, with instant AI-powered recommendations.
Authentic customer voices. Better decisions.
We all rely on reviews and feedback to help us decide where to shop, and what to buy. So, for your business, it is important to feel confident and in control of your online reputation and of your customer relationships.
Gather, respond to, and publish genuine feedback from your real customers. Use our analytics tools to uncover useful insights you can act on to improve your products and services. Display authentic reviews on your website to improve conversion and boost SEO, and push those reviews to Google to enhance your reputation and visibility online.
About usThe new benchmark in customer reviews
Authentic feedback means more when you can measure it.
Learn why
Excellent · 42m verified reviews
Move away from a confusing, overwhelming and stressful reviews landscape. Work with a partner that makes it easy, and gives you more.
ReviewMeter empowers you to feel informed and confident with clear data so you can make better decisions to improve your customer relationships.
We help you transform from uncertainty about reviews to confident and moving forward.
Follow the journey.
Invite
Send multi-touch personalised review and feedback invitations to boost engagement.
Northwind Outdoors
via ReviewMeter · WhatsApp
Collect
Effortlessly gather product and service reviews, and authentic customer feedback.
Hannah W.
Delivery came a day early and the packaging was lovely. The candle smells exactly as described.
Product: Fig & Cedar candle
Marcus O.
Great service from the team, quick replies when I asked about sizing. Would buy again.
Manage
Respond to feedback to strengthen customer relationships and build brand advocates.
Karen L.
Loved the blanket but the delivery driver left it in the rain. Box was soaked.
Thanks Karen, and sorry about the soggy box. We have raised it with the courier and a replacement blanket is on its way, on us.
Display
Best-in-class tools to showcase feedback and UGC to convert browsers to buyers.
Aisha K.
Fits perfectly and the colour is exactly like the photo.
Ben T.
Good quality, a touch long in the arm for me.
Analyse
Unlock the insights hidden inside your customer feedback with powerful analytics.
Service score
4.8
+0.2
Reviews (30d)
1,842
+18%
Response rate
24%
+3pts
Larkspur TravelCase studyHow Larkspur Travel cut feedback analysis time by 89%, while catching more guest issues
Discover how Larkspur transformed guest feedback analysis from 45 minutes to just five, gaining clearer insights and addressing issues before they became complaints.
20 Jul 2026
Read the storyOriginal insights that give you the edge
We have analysed millions of reviews to bring you the latest customer, market and digital trends.
How to measure customer sentiment
GuideHow to measure customer sentiment
Move beyond stars to understand why customers feel the way they do, and act on it.
Read the report
How to display feedback
GuideHow to display feedback
Our best-practice guide shows you how to showcase reviews where they matter most, with real examples.
Read the report
How to collect feedback
GuideHow to collect feedback
Want to collect better, more actionable feedback? Timing, channel and message advice from 42m reviews.
Read the report
Personalisation and privacy
ReportPersonalisation and privacy
How UK consumers balance a tailored experience against the data they are willing to share.
Read the report
The leader's guide to CX
ReportThe leader's guide to CX
What board-level leaders need to know about turning customer experience into growth.
Read the report
Marketing strategy playbook
PlaybookMarketing strategy playbook
Twelve campaigns that used verified reviews to cut acquisition cost.
Read the reportDiscover your greatness
Schedule time with an expert to see how ReviewMeter can help you gain a deeper understanding of what truly matters, strengthen customer connection and make smarter decisions.
