KO
Kate O
1 review · GB
Verified
Slow but got there
Ok. Did what I needed. Nothing special either way. Update: they did get back to me in the end
Date of experience: 30 August 2026
Worcester Eyecare
Reviews 8,938•Excellent
4.5
Verified company · Claimed profile since July 2024
Reviews (8,938)
MM
Maureen Marshall
8 reviews · GB
Verified
Fantastic
Rang up on Friday morning about a prescription sunglasses. Most thorough prescription sunglasses I have had, picked up something the high street chain missed. Even my dad was impressed and he is never impressed. 10/10.
Date of experience: 25 August 2026
LR
Laura R
1 review · Carlisle
Verified 1 photo
Excellent
Been meaning to write this for a while. Glasses were ready in three days not two weeks. Recommend to anyone
Date of experience: 31 August 2026
JW
Jenny W
6 reviews · GB
Verified
Superb
Great service, would recommend Worcester Eyecare to anyone. Nice touch with the follow up call.
Date of experience: 27 August 2026
KS
K Shaw
1 review · GB
Verified
Quick and easy
Happy customer here. Even my dad was impressed and he is never impressed.
Date of experience: 2 September 2026
MB
Mo Brown
1 review · Luton
Verified
Hit and miss
Test was fine but the prescription needed adjusting, second pair was right. The person I dealt with was polite at least.
Date of experience: 2 September 2026
GR
Graham
1 review · GB
Verified
Great service
Kids loved it, made it fun for them. Most thorough kids glasses I have had, picked up something the high street chain missed. 10/10.
Date of experience: 1 September 2026
JR
Jo Richardson
7 reviews · GB
Verified
Quick and easy
First time using Worcester Eyecare, found them on google. Not pushy at all about the expensive lenses. Top company.
Date of experience: 26 August 2026
Reply from Worcester Eyecare
Thank you for the kind words Jo. Recommendations like this mean a lot to a small opticians.
GE
Gemma
1 review · Cambridge
Verified
Rude and unhelpful
promised a refund of £85 weeks ago. Every time I chase its another five working days.
Date of experience: 29 August 2026
Reply from Worcester Eyecare
Hi Gemma, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
ST
Steve
2 reviews · GB
Verified
Exactly as described
Recommended by a friend and glad I listened. the lady on the front desk spent ages helping me choose frames that actually suit me. Great stuff.
Date of experience: 24 August 2026
MH
Mo H
1 review · Birmingham
Verified
No fuss
Third time here now. Nothing was too much trouble. Made a stressful thing easy. Told everyone at work about them.
Date of experience: 25 August 2026
CB
Connor Baker
1 review · GB
Verified
Would recommend
Used Worcester Eyecare twice now and both times spot on.
Date of experience: 31 August 2026
EJ
Emma Jones
2 reviews · GB
Verified
Excellent service again
Ten out of ten.
Date of experience: 24 August 2026
DR
Darren R
5 reviews · GB
Verified
Ok overall
Fine, would give 5 stars if the prescription sunglasses had been ready when they said. Update: they did get back to me in the end.
Date of experience: 25 August 2026
Reply from Worcester Eyecare
Hi Darren, thank you for the review. We have taken your comments on board and are looking at how we can do better.
LK
Lee Kaur
1 review · GB
Verified
Excellent
Local opticians and proud to support them. Quick, tidy and polite. Fixed my old frames for free while I waited. Would have paid more to be honest. Cheers.
Date of experience: 24 August 2026
HA
Hannah
2 reviews · GB
Verified
Awful
Promised a refund of £40 weeks ago. Every time I chase its another five working days.
Date of experience: 1 September 2026
Reply from Worcester Eyecare
Hi Hannah, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
RM
Rachel M
1 review · Hull
Verified
Faultless
Honest review, nobody asked me to write this. Everything was explained properly without any jargon. Made a stressful thing easy. Been telling everyone about them. Cheers!
Date of experience: 1 September 2026
Reply from Worcester Eyecare
Cheers Rachel! Lovely to hear. Thanks for choosing us.
JO
Josh
1 review · GB
Verified
No fuss
Wasnt expecting much for £110 but wow. Even the kids were made welcome. Been telling everyone about them.
Date of experience: 26 August 2026
Reply from Worcester Eyecare
Thank you Josh, we will pass this on to the team.
MM
Matt M
3 reviews · GB
Verified
Good but slow
Test was fine but the prescription needed adjusting, second pair was right. Hopefully it was a one off
Date of experience: 31 August 2026
JW
Jade White
8 reviews · GB
Verified
Brilliant service
Been meaning to write this for a while. Not pushy at all about the expensive lenses. Answered my emails within the hour. Recommend to anyone.
Date of experience: 26 August 2026
Reply from Worcester Eyecare
Thank you for the kind words Jade. Recommendations like this mean a lot to a small opticians.
Showing 1 to 20 of 8,938 reviews