PR
Priya
5 reviews · Cambridge
Below par
Website said in stock, took my £160, then an email saying 4 to 6 weeks. Cancelled.
Date of experience: 29 August 2026
Whitfield Electrical
Reviews 62•Bad
1.5
Verified company · Claimed profile since December 2025
Reviews (62)
DP
Donna Parker
1 review · GB
Verified
Do not use
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 17 August 2026
Reply from Whitfield Electrical
Hi Donna, thank you for telling us. We have spoken to the team member involved and we apologise.
IE
Imran Edwards
1 review · GB
Waste of money
Delivered the wrong model and then argued that it was what I ordered. It was not.
Date of experience: 29 July 2026
Reply from Whitfield Electrical
Hi Imran, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
GW
Gemma White
1 review · Belfast
Still waiting for refund
Paid £95 for the tablet and it was nowhere near the standard I expected.
Date of experience: 28 July 2026
Reply from Whitfield Electrical
Hi Gemma, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
MM
Martin Mitchell
1 review · Chester
Verified
Avoid
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 1 August 2026
MP
Mark Parker
2 reviews · GB
Verified
Waste of money
Returned a faulty air fryer three weeks ago. No refund and every call is a different excuse.
Date of experience: 31 July 2026
BE
Becky Evans
1 review · GB
Verified
Quick and easy
wasnt expecting much for £420 but wow. They rang the next day to check everything was ok. You can tell they actually care. Excellent, thank you.
Date of experience: 30 July 2026
JE
Jenny
1 review · GB
Verified 1 photo
Waste of money
Promised a refund of £580 weeks ago. Every time I chase its another five working days.
Date of experience: 24 July 2026
Reply from Whitfield Electrical
Hi Jenny, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
BA
Barry
10 reviews · GB
Verified
Never again
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 10 July 2026
MH
Megan Hall
9 reviews · GB
Verified
Very happy
tablet delivered and installed the next day, old one taken away. Price was £140 which was less than I had been quoted elsewhere. Thanks the technical team!
Date of experience: 4 July 2026
CT
C Turner
1 review · GB
Verified 2 photos
Do not use
Emailed three times and rang twice about the fridge freezer. Not one reply. Gave up and went elsewhere.
Date of experience: 25 June 2026
JA
Jason
1 review · Gloucester
Verified 1 photo
Rude and unhelpful
Paid for next day delivery. Took six days and nobody could tell me where it was.
Date of experience: 25 June 2026
Reply from Whitfield Electrical
Hi Jason, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
KH
Kelly H
6 reviews · GB
Verified
Still waiting for refund
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 20 June 2026
CC
Callum Cooper
1 review · GB
Verified
Waste of money
Paid for next day delivery. Took six days and nobody could tell me where it was.
Date of experience: 20 June 2026
SU
Sue
1 review · GB
Verified
Would use again
Decent, a couple of things were missed first time round but they came back to sort it. Update: they did get back to me in the end!
Date of experience: 25 June 2026
PW
Priya Williams
10 reviews · GB
Verified
Awful
Emailed three times and rang twice about the fridge freezer. Not one reply. Gave up and went elsewhere
Date of experience: 24 June 2026
Reply from Whitfield Electrical
Hi Priya, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
TE
Terry
2 reviews · Luton
Verified
Still waiting for refund
Paid £95 for the air fryer and it was nowhere near the standard I expected.
Date of experience: 21 June 2026
GE
Gemma
1 review · GB
Verified 3 photos
Waste of money
Booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 8 June 2026
CJ
Craig Jackson
1 review · Plymouth
Verified
Never again
laptop arrived with a cracked screen. Sent photos, told to wait 10 days for a decision. Still waiting.
Date of experience: 3 June 2026
NH
Nadia Holmes
1 review · Glasgow
Verified
Do not use
Nobody answers the phone. Left messages, no call back. Terrible for a electronics retailer.
Date of experience: 21 May 2026
Showing 1 to 20 of 62 reviews