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Estate Agent in Blackburn
Warren& Holt

Warren & Holt

Reviews 178Poor
2.0

Verified company · Claimed profile since February 2022

Reviews (178)

DR

D Roberts

1 review · GB

Verified

Waste of money

viewings cancelled last minute three times. Buyers gave up. We moved agents.

Date of experience: 26 August 2026

Reply from Warren & Holt

Hi D, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.

EL

Ellie

9 reviews · GB

Verified

Hit and miss

Mostly good. Communication could have been better in the middle bit

Date of experience: 23 August 2026

LR

Leon Roberts

9 reviews · GB

Verified

Would use again

Good sale of mums bungalow in the end but it took longer than promised. Would probably still use again. Would probably still use them again though.

Date of experience: 14 August 2026

SA

Sarah

1 review · GB

Verified

Terrible service

Negotiator was pushy and dismissive when we did not want to use their mortgage broker.

Date of experience: 8 August 2026

DP

Darren Price

1 review · GB

Verified

Shocking

Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.

Date of experience: 10 August 2026

Reply from Warren & Holt

Hi Darren, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.

LT

L Turner

8 reviews · GB

Verified

Decent

mostly good. Communication could have been better in the middle bit.

Date of experience: 25 July 2026

PS

Pete Singh

1 review · Rotherham

Verified

Poor communication

Promised a refund of £2,400 weeks ago. Every time I chase its another five working days.

Date of experience: 23 July 2026

Reply from Warren & Holt

Hi Pete, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.

LD

Liam D

1 review · GB

Verified

Shocking

Whoever I spoke to was rude and could not have cared less. Wont be back.

Date of experience: 18 July 2026

Reply from Warren & Holt

Hi Liam, thank you for telling us. We have spoken to the team member involved and we apologise.

CO

Connor

1 review · GB

Verified

Avoid

viewings cancelled last minute three times. Buyers gave up. We moved agents.

Date of experience: 8 July 2026

CP

Carl Price

4 reviews · Blackburn

Verified

Do not use

Booked in for Thursday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.

Date of experience: 25 June 2026

BE

Becky

1 review · GB

Verified

Not great

Whoever I spoke to was rude and could not have cared less. Wont be back.

Date of experience: 19 June 2026

Reply from Warren & Holt

Hi Becky, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.

SE

Steve Evans

4 reviews · GB

Verified

Shocking

Emailed three times and rang twice about the buying our first home. Not one reply. Gave up and went elsewhere.

Date of experience: 12 May 2026

Reply from Warren & Holt

Hi Steve, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.

SP

Shannon Phillips

1 review · GB

Verified

Never again

Listed the house with the wrong number of bedrooms and the wrong postcode. Took a week to fix.

Date of experience: 27 April 2026

JS

Jade S

5 reviews · GB

Verified

Shocking

Emailed three times and rang twice about the sale of our house. Not one reply. Gave up and went elsewhere.

Date of experience: 11 April 2026

LF

L Foster

9 reviews · GB

Verified

Never again

viewings cancelled last minute three times. Buyers gave up. We moved agents.

Date of experience: 1 April 2026

LI

Liam

1 review · Halifax

Verified

Wouldnt rush back

Valued at silly money to win the instruction then pushed us to drop £1,700 within a month.

Date of experience: 26 March 2026

OW

Owen

1 review · Maidstone

Verified

Would use again

Did the job. Fee felt high for the amount of contact we had.

Date of experience: 23 March 2026

LW

Louise Williams

1 review · GB

Verified

Terrible service

Negotiator was pushy and dismissive when we did not want to use their mortgage broker.

Date of experience: 19 March 2026

LM

Laura Mitchell

4 reviews · GB

Verified

Do not use

Negotiator was pushy and dismissive when we did not want to use their mortgage broker.

Date of experience: 15 March 2026

Reply from Warren & Holt

Hi Laura, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.

MS

Michelle S

1 review · GB

Never again

booked in for Monday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.

Date of experience: 12 March 2026

Showing 1 to 20 of 178 reviews