viewings cancelled last minute three times. Buyers gave up. We moved agents.
Date of experience: 26 August 2026
Reply from Warren & Holt
Hi D, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
EL
Ellie
9 reviews · GB
Verified
Hit and miss
Mostly good. Communication could have been better in the middle bit
Date of experience: 23 August 2026
LR
Leon Roberts
9 reviews · GB
Verified
Would use again
Good sale of mums bungalow in the end but it took longer than promised. Would probably still use again. Would probably still use them again though.
Date of experience: 14 August 2026
SA
Sarah
1 review · GB
Verified
Terrible service
Negotiator was pushy and dismissive when we did not want to use their mortgage broker.
Date of experience: 8 August 2026
DP
Darren Price
1 review · GB
Verified
Shocking
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 10 August 2026
Reply from Warren & Holt
Hi Darren, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
LT
L Turner
8 reviews · GB
Verified
Decent
mostly good. Communication could have been better in the middle bit.
Date of experience: 25 July 2026
PS
Pete Singh
1 review · Rotherham
Verified
Poor communication
Promised a refund of £2,400 weeks ago. Every time I chase its another five working days.
Date of experience: 23 July 2026
Reply from Warren & Holt
Hi Pete, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
LD
Liam D
1 review · GB
Verified
Shocking
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 18 July 2026
Reply from Warren & Holt
Hi Liam, thank you for telling us. We have spoken to the team member involved and we apologise.
CO
Connor
1 review · GB
Verified
Avoid
viewings cancelled last minute three times. Buyers gave up. We moved agents.
Date of experience: 8 July 2026
CP
Carl Price
4 reviews · Blackburn
Verified
Do not use
Booked in for Thursday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 25 June 2026
BE
Becky
1 review · GB
Verified
Not great
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 19 June 2026
Reply from Warren & Holt
Hi Becky, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
SE
Steve Evans
4 reviews · GB
Verified
Shocking
Emailed three times and rang twice about the buying our first home. Not one reply. Gave up and went elsewhere.
Date of experience: 12 May 2026
Reply from Warren & Holt
Hi Steve, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
SP
Shannon Phillips
1 review · GB
Verified
Never again
Listed the house with the wrong number of bedrooms and the wrong postcode. Took a week to fix.
Date of experience: 27 April 2026
JS
Jade S
5 reviews · GB
Verified
Shocking
Emailed three times and rang twice about the sale of our house. Not one reply. Gave up and went elsewhere.
Date of experience: 11 April 2026
LF
L Foster
9 reviews · GB
Verified
Never again
viewings cancelled last minute three times. Buyers gave up. We moved agents.
Date of experience: 1 April 2026
LI
Liam
1 review · Halifax
Verified
Wouldnt rush back
Valued at silly money to win the instruction then pushed us to drop £1,700 within a month.
Date of experience: 26 March 2026
OW
Owen
1 review · Maidstone
Verified
Would use again
Did the job. Fee felt high for the amount of contact we had.
Date of experience: 23 March 2026
LW
Louise Williams
1 review · GB
Verified
Terrible service
Negotiator was pushy and dismissive when we did not want to use their mortgage broker.
Date of experience: 19 March 2026
LM
Laura Mitchell
4 reviews · GB
Verified
Do not use
Negotiator was pushy and dismissive when we did not want to use their mortgage broker.
Date of experience: 15 March 2026
Reply from Warren & Holt
Hi Laura, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
MS
Michelle S
1 review · GB
Never again
booked in for Monday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.