BH
Barry Holmes
1 review · GB
Verified 2 photos
Recommended
Does what it says on the tin. Would have paid more to be honest.
Date of experience: 24 August 2026
Wagtail Pet Company
Reviews 417•Excellent
4.8
Verified company · Claimed profile since January 2023
Reviews (417)
CA
Callum
4 reviews · GB
Verified
5 stars
Been meaning to write this for a while. Carried the 15kg bag to the car for me. Staff know their stuff, sorted our fussy dog with a food that works. Thanks again.
Date of experience: 20 August 2026
AG
Aisha G
3 reviews · GB
Verified
Spot on
Cannot fault Wagtail Pet Company.
Date of experience: 26 August 2026
Reply from Wagtail Pet Company
Glad we could help Aisha. See you next time.
CR
Craig
1 review · GB
Verified
Decent
Decent, a couple of things were missed first time round but they came back to sort it. The person I dealt with was polite at least.
Date of experience: 19 August 2026
Reply from Wagtail Pet Company
Thanks Craig. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
JA
J Ahmed
1 review · GB
Verified
Mostly great
Fine, would give 5 stars if the aquarium set up had been ready when they said. Might have been unlucky!
Date of experience: 12 August 2026
CH
Chris
5 reviews · GB
Verified
Great service
Rang up on Wednesday morning about a harness. Dog is allowed in and gets a treat every time. Ordered online Monday, delivered Thursday. Really impressed.
Date of experience: 6 August 2026
JA
Jamie
5 reviews · GB
Verified
Fine
Service was fine, price was a bit higher than expected at £15. Hopefully it was a one off.
Date of experience: 10 August 2026
HW
H Ward
10 reviews · GB
Verified 3 photos
Excellent service again
Cant fault them. customer service was friendly and knew exactly what they were doing. Thanks customer service!
Date of experience: 13 August 2026
AK
Adam Khan
6 reviews · GB
Verified 1 photo
Faultless
Does what it says on the tin. Been telling everyone about them.
Date of experience: 5 August 2026
TR
Tina Rees
1 review · GB
Top company
Really pleased with Wagtail Pet Company. Top company.
Date of experience: 26 July 2026
CH
Chloe
1 review · GB
Good service
Good shop, some prices have crept up. £25 for a raw dog food subscription now. Would probably still use them again though.
Date of experience: 31 July 2026
GB
Gary Brown
10 reviews · GB
Verified
Brilliant service
Compared a few places before going with Wagtail Pet Company. Swapped a dog bed the puppy had outgrown, no fuss. Proper old fashioned service. Will be back!
Date of experience: 22 July 2026
PF
Pete Foster
1 review · Sheffield
Verified
Top company
been meaning to write this for a while. Made a stressful thing easy. Cheers.
Date of experience: 26 July 2026
MA
Mark
9 reviews · GB
Verified
Lovely people
Cant fault them. Fitted us in at short notice. Even the kids were made welcome. Told everyone at work about them.
Date of experience: 22 July 2026
LA
Laura
1 review · GB
Verified 2 photos
Slow refund
Returned an unopened harness with the receipt and got offered store credit only.
Date of experience: 17 July 2026
Reply from Wagtail Pet Company
Hi Laura, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
CR
Craig
1 review · GB
Verified
Good, minor niggle
Good raw dog food subscription in the end but it took longer than promised. Would probably still use again. Might have been unlucky.
Date of experience: 20 July 2026
EO
Ellie Owen
1 review · Dundee
Verified 1 photo
Cant fault them
Used them for a rabbit hutch and then again for another one. Even the kids were made welcome. Went above and beyond really. Very happy.
Date of experience: 17 July 2026
Reply from Wagtail Pet Company
Thanks Ellie, that has made our day.
PC
P Clark
1 review · GB
Verified 2 photos
Top marks
Booked in for a raw dog food subscription after a bad experience elsewhere. Made a stressful thing easy.
Date of experience: 10 July 2026
BE
Bethan
1 review · GB
Verified
Top company
Does what it says on the tin.
Date of experience: 9 July 2026
LP
Leon Price
6 reviews · GB
Verified
Fantastic
was dreading sorting the harness. Very happy.
Date of experience: 8 July 2026
Showing 1 to 20 of 417 reviews