CL
Claire
1 review · GB
Verified 1 photo
Terrible service
Booked the wrong dates and blamed us. Had the email proving what we asked for
Date of experience: 29 July 2026
Voyager Travel Co
Reviews 20•Bad
1.4
Verified company · Claimed profile since July 2021
Reviews (20)
MW
Martin W
1 review · GB
Verified
Still waiting for refund
got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 25 April 2026
Reply from Voyager Travel Co
Hi Martin, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
PH
Phil
1 review · GB
Verified
Never again
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 24 November 2025
Reply from Voyager Travel Co
Hi Phil, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
DP
D Patel
1 review · GB
Verified 1 photo
Highly recommended
the owner found us a better hotel than we had seen online for less money. the owner found us a better hotel than we had seen online for less money. Ten years of holidays booked here, never a problem. Cant recommend them enough.
Date of experience: 14 November 2025
SC
S Clarke
1 review · GB
Verified
Waste of money
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 1 October 2025
Reply from Voyager Travel Co
Hi S, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
MI
Michelle
1 review · GB
Verified
Avoid
Booked the wrong dates and blamed us. Had the email proving what we asked for.
Date of experience: 14 June 2025
Reply from Voyager Travel Co
Hi Michelle, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
JC
Josh Carter
1 review · GB
Verified
Shocking
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 26 May 2025
FB
Fatima B
1 review · Warrington
Verified
Still waiting for refund
Nobody answers the phone. Left messages, no call back. Terrible for a travel agency.
Date of experience: 2 February 2025
KE
Kevin
1 review · GB
Verified
Terrible service
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 2 September 2024
TW
Tracy Ward
1 review · GB
Shocking
quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 22 June 2024
AB
A Bell
1 review · GB
Mixed experience
Ok. Did what I needed. Nothing special either way
Date of experience: 2 March 2024
LO
Louise
7 reviews · GB
Verified 3 photos
Awful
Flight time changed and nobody told us. Nearly missed it. Found out from the airline app.
Date of experience: 14 April 2023
FB
Fatima Begum
1 review · GB
Verified
Below par
Nobody answers the phone. Left messages, no call back. Terrible for a travel agency.
Date of experience: 9 April 2023
SH
Steve Holmes
1 review · Nottingham
Verified
Never again
Booked the wrong dates and blamed us. Had the email proving what we asked for.
Date of experience: 11 December 2022
Reply from Voyager Travel Co
Hi Steve, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
AB
Amy B
1 review · GB
Verified
Terrible service
Emergency line went unanswered when our hotel was overbooked at midnight.
Date of experience: 7 December 2022
Reply from Voyager Travel Co
Hi Amy, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
JU
Julie
1 review · GB
Verified
Awful
Promised a refund of £11,500 weeks ago. Every time I chase its another five working days.
Date of experience: 1 September 2022
KK
Kelly King
1 review · GB
Verified
Avoid
Nobody answers the phone. Left messages, no call back. Terrible for a travel agency
Date of experience: 23 August 2022
KR
Ken Rees
9 reviews · GB
Verified
Shocking
Booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 12 April 2022
LI
Liam
4 reviews · GB
Verified
Terrible service
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing
Date of experience: 17 March 2022
BE
Bethan
1 review · Huddersfield
Verified
Wouldnt rush back
Booked the wrong dates and blamed us. Had the email proving what we asked for.
Date of experience: 19 February 2022
Reply from Voyager Travel Co
Hi Bethan, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
Showing 1 to 20 of 20 reviews