right, so I needed a boots. Returned one size, refund was in my account in two days. Beautifully wrapped, felt like a present. Proper service.
Date of experience: 25 August 2026
Reply from Thread Apparel
Thank you for the kind words Jamie. Recommendations like this mean a lot to a small clothing retailer.
DO
Donna
1 review · Enfield
Verified
Wouldnt rush back
boots fell apart after two washes. For £180 that is not acceptable.
Date of experience: 2 September 2026
Reply from Thread Apparel
Hi Donna, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
DK
Darren King
3 reviews · GB
Verified
5 stars
Just wanted to say thank you. Ordered Monday evening, waxed jacket arrived Saturday. Will be back!
Date of experience: 29 August 2026
JF
Jason Foster
1 review · GB
Verified
Recommended
Quality of the school uniform is lovely, worth the £390. Beautifully wrapped, felt like a present. Sorted.
Date of experience: 2 September 2026
PP
Phil P
4 reviews · GB
Verified
Lovely people
was a bit nervous about the chinos to be honest. Everything was explained properly without any jargon.
Date of experience: 25 August 2026
JM
Jenny Marshall
8 reviews · GB
Verified
Superb
Used Thread Apparel for a school uniform last month. No pressure, no upselling, just good honest service. Nice touch with the follow up call. Told everyone at work about them.
Date of experience: 25 August 2026
PA
Pam
1 review · GB
Verified 2 photos
First class
Brilliant, thank you. Even my dad was impressed and he is never impressed!
Date of experience: 26 August 2026
MA
Maureen
1 review · GB
Verified
Great value
Very good service and a decent price. Recommended
Date of experience: 29 August 2026
GR
Graham
1 review · GB
Verified
Really pleased
Brilliant, thank you
Date of experience: 26 August 2026
LO
Louise
1 review · GB
Verified
Average
Good winter coat in the end but it took longer than promised. Would probably still use again. Update: they did get back to me in the end.
Date of experience: 25 August 2026
Reply from Thread Apparel
Hi Louise, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
KE
Kelly
1 review · GB
Really pleased
Honest review, nobody asked me to write this. Fitted us in at short notice.
Date of experience: 31 August 2026
SI
Simon
7 reviews · GB
Spot on
Excellent from start to finish. Would have paid more to be honest!
Date of experience: 26 August 2026
CR
Craig
1 review · GB
Verified
Very happy
Top notch. Recommended.
Date of experience: 31 August 2026
AC
Aisha Cox
1 review · Southampton
Verified
Brilliant service
really pleased with the school uniform. Even my dad was impressed and he is never impressed.
Date of experience: 24 August 2026
AW
Alan Wilson
1 review · GB
Verified
Spot on
Honest review, nobody asked me to write this. Quality of the wedding outfit is lovely, worth the £55. Brilliant service!
Date of experience: 31 August 2026
NI
Nicola
2 reviews · Nottingham
Verified
Brilliant
Needed a dress for a christening sorting quickly. Sizing guide was accurate for once. Really impressed.
Date of experience: 29 August 2026
PC
Pete Cooper
6 reviews · GB
Verified
Shocking
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 27 August 2026
JA
Jan
3 reviews · GB
Verified
Very professional
Cant fault them. Made a stressful thing easy. Ordered Wednesday evening, wedding outfit arrived Monday.
Date of experience: 25 August 2026
Reply from Thread Apparel
Thank you for the kind words Jan. Recommendations like this mean a lot to a small clothing retailer.
TO
Tom
8 reviews · GB
Ok overall
£230 felt a lot for the dress for a christening but it is well made. Update: they did get back to me in the end.
Date of experience: 31 August 2026
ST
S Turner
8 reviews · GB
Verified
Would use again
quality is good, sizing runs small so order up.
Date of experience: 31 August 2026
Reply from Thread Apparel
Hi S, apologies for the mix up. Thanks for letting us put it right.