Verified company · Claimed profile since March 2021
Graham Bailey
1 review · GB
Came out the same day for a new shower, had it sorted within the hour. the owner explained what was wrong in plain English and showed me the old part. Quoted £310 and that is exactly what I paid.
Date of experience: 22 June 2026
Gavin
1 review · Nottingham
Needed a bathroom refit sorting quickly. Fitted us in at short notice. the engineer was friendly and knew exactly what they were doing. 10/10.
Date of experience: 24 April 2026
Andy Clarke
2 reviews · GB
Quick review because they deserve it. the office explained what was wrong in plain English and showed me the old part. Really impressed
Date of experience: 20 March 2026
Zoe Dixon
8 reviews · GB
Job done properly, just turned up two hours late with no phone call.
Date of experience: 4 July 2025
Reply from Thornton Plumbing & Heating
Hi Zoe, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
Sandra
1 review · GB
Good work in the end but took three visits to get the radiator swap right. Fair price though!
Date of experience: 4 July 2025
Phil R
1 review · GB
Third time here now. Went above and beyond really. Excellent, thank you.
Date of experience: 1 February 2025
Adam
1 review · GB
Booked for Friday, nobody turned up, no call. Rearranged, same again. Wasted two days off work.
Date of experience: 4 May 2024
J Hughes
1 review · Peterborough
quoted £350 on the phone then charged nearly double on the day. Told me thats how it is.
Date of experience: 20 July 2023
Connor
1 review · GB
Spot on. Exactly as described. Proper old fashioned service.
Date of experience: 18 May 2023
K Roberts
6 reviews · GB
Not bad, not great. Middle of the road. Just thought people should know.
Date of experience: 22 April 2023
Kevin
9 reviews · GB
Fixed the radiator swap but the bill was more than the quote. Should have explained why before doing the extra. Just thought people should know.
Date of experience: 26 January 2023
Laura
1 review · GB
Quick review because they deserve it. Even the kids were made welcome. the office explained what was wrong in plain English and showed me the old part.
Date of experience: 3 December 2021
Hannah Wood
7 reviews · GB
Was dreading sorting the boiler service. You can tell they actually care. 10/10.
Date of experience: 27 November 2021
Megan H
1 review · GB
Used them for a boiler service and then again for another one. Put dust sheets down everywhere without being asked. Price was £70 which was less than I had been quoted elsewhere. Brilliant service.
Date of experience: 10 May 2021
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