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Jeweller in Birmingham
Thornton Jewellers

Thornton Jewellers

Reviews 942Excellent
4.8

Verified company · Claimed profile since March 2023

Reviews (942)

CH

Chloe

7 reviews · GB

Verified 2 photos

Perfect

Ten out of ten.

Date of experience: 1 September 2026

RE

Raj Evans

5 reviews · GB

Verified

Thank you

Really easy to deal with. Would use again.

Date of experience: 22 August 2026

BM

Barry Moore

1 review · GB

Verified

Very happy

Lovely people, no messing about.

Date of experience: 25 August 2026

LE

Lee

1 review · GB

Verified

Spot on

Really pleased with Thornton Jewellers. Watch back from repair in a week and running perfectly. Text to confirm the day before. Thanks again.

Date of experience: 22 August 2026

Reply from Thornton Jewellers

Thank you for the kind words Lee. Recommendations like this mean a lot to a small jewellers.

AA

Aaron

1 review · GB

Verified

Great service

Had a eternity ring done just before Christmas. Turned up when they said they would. Communication was spot on the whole way through. No hesitation in recommending.

Date of experience: 25 August 2026

BC

Becky Cox

3 reviews · GB

Verified

Perfect

Wasnt expecting much for £1,750 but wow. Made a stressful thing easy. Told everyone at work about them.

Date of experience: 16 August 2026

BE

Bethan

1 review · GB

Verified

Cant fault them

Absolutely brilliant from start to finish. Watch back from repair in a week and running perfectly. Clean and check for free every year. Thanks again.

Date of experience: 19 August 2026

BJ

Bethan J

1 review · GB

Verified 2 photos

5 stars

Was a bit nervous about the ring resize to be honest. Made a stressful thing easy. Will be back.

Date of experience: 13 August 2026

CC

Carl C

6 reviews · GB

Verified

Excellent

Had a watch repair done just before Christmas. They rang the next day to check everything was ok. Answered my emails within the hour. Wouldnt go anywhere else now.

Date of experience: 14 August 2026

RW

R Wilson

1 review · Watford

Verified 2 photos

Proper service

No pressure, explained the diamond grades honestly. Everything was explained properly without any jargon. Cheaper than the big names by miles. Thanks the staff!

Date of experience: 9 August 2026

GK

G Kaur

5 reviews · GB

Verified

Excellent

Compared a few places before going with Thornton Jewellers. Made a stressful thing easy. Told everyone at work about them!

Date of experience: 15 August 2026

CT

Chris Taylor

8 reviews · GB

Verified

Great service

First time using Thornton Jewellers, found them on google. Clean and check for free every year. Text to confirm the day before. Sorted.

Date of experience: 5 August 2026

GA

Gary

1 review · Basingstoke

Verified

Very happy

Right, so I needed a wedding bands. Watch back from repair in a week and running perfectly. Cheaper than the big names by miles. Thanks the staff!

Date of experience: 6 August 2026

AB

Abi

1 review · GB

Verified

Very professional

Really pleased with Thornton Jewellers. Fitted us in at short notice. Proper old fashioned service. Very happy.

Date of experience: 11 August 2026

Reply from Thornton Jewellers

Thank you for the kind words Abi. Recommendations like this mean a lot to a small jewellers.

KR

Kevin Roberts

2 reviews · GB

Verified

Great communication

rang up on Saturday morning about a watch battery. Nothing was too much trouble. Nice touch with the follow up call. Job done.

Date of experience: 5 August 2026

LU

Lucy

1 review · GB

Verified

Really good

£190 was less than the chains for a nicer stone. Watch back from repair in a week and running perfectly. Highly recommended.

Date of experience: 4 August 2026

DE

Danny E

10 reviews · GB

Verified

Painless

£640 well spent. Never felt rushed.

Date of experience: 2 August 2026

SS

Stuart S

8 reviews · Doncaster

Verified

Highly recommended

She said yes. The bespoke pendant was exactly what she had hinted at. Fitted us in at short notice. Job done.

Date of experience: 6 August 2026

MP

Martin Price

8 reviews · GB

Verified

Really good

Wasnt expecting much for £250 but wow. Answered my emails within the hour. the goldsmith made a bespoke piece from my late mums rings, cried when I saw it. Top company.

Date of experience: 7 August 2026

LI

Liam

1 review · Oldham

Verified

Very professional

Great eternity ring, great price.

Date of experience: 31 July 2026

Showing 1 to 20 of 942 reviews