MA
Martin
1 review · Sheffield
Verified
Proper service
Friendly, professional, fair price!
Date of experience: 29 August 2026
Reply from Thornton & Fletcher Opticians
Thank you Martin, we will pass this on to the team.
Thornton & Fletcher Opticians
Reviews 3,431•Excellent
4.7
Verified company · Claimed profile since January 2021
Reviews (3,431)
MM
Martin Moore
8 reviews · Norwich
Thank you
right, so I needed a eye test. Paid £70 for eye test, cheaper than the chains. Excellent, thank you.
Date of experience: 26 August 2026
GT
G Turner
2 reviews · GB
Great value
Went for a designer frames and came away really happy. the optometrist spent ages helping me choose frames that actually suit me. Even the kids were made welcome. Excellent, thank you.
Date of experience: 29 August 2026
Reply from Thornton & Fletcher Opticians
Thanks G, that has made our day.
RR
Raj Rees
2 reviews · GB
Verified
Brilliant service
Compared a few places before going with Thornton & Fletcher Opticians. Fitted us in at short notice. Most thorough prescription sunglasses I have had, picked up something the high street chain missed. Brilliant service.
Date of experience: 27 August 2026
NE
Neil
1 review · GB
Verified
Pretty good
Test was fine but the prescription needed adjusting, second pair was right. Might have been unlucky.
Date of experience: 1 September 2026
Reply from Thornton & Fletcher Opticians
Hi Neil, thank you for the review. We have taken your comments on board and are looking at how we can do better.
ME
Michelle Evans
3 reviews · GB
Verified
Highly recommended
First time using Thornton & Fletcher Opticians, found them on google. Fixed my old frames for free while I waited. Job done.
Date of experience: 24 August 2026
JA
J Ali
3 reviews · GB
Verified
Cant fault them
Local opticians and proud to support them. Answered my emails within the hour. Cheaper than the big names by miles. Told everyone at work about them.
Date of experience: 26 August 2026
JC
J Clark
4 reviews · GB
Verified
Excellent
Kids loved it, made it fun for them. No pressure, no upselling, just good honest service. Recommend to anyone.
Date of experience: 28 August 2026
AI
Aisha
7 reviews · GB
Verified
Very happy
Absolutely brilliant from start to finish. Fixed my old frames for free while I waited. Would use again.
Date of experience: 25 August 2026
LG
L Griffiths
6 reviews · GB
Verified
Brilliant service
Needed a contact lens check sorting quickly. Made a stressful thing easy. Would use again.
Date of experience: 30 August 2026
LU
Lucy
1 review · GB
Verified
Recommended
Went for a eye test and came away really happy. Glasses were ready in three days not two weeks. Job done.
Date of experience: 29 August 2026
BK
Ben K
1 review · GB
Verified
Brilliant service
Cant fault them. Kids loved it, made it fun for them. the owner spent ages helping me choose frames that actually suit me. 5 stars from me.
Date of experience: 26 August 2026
PE
Pete
1 review · GB
Verified
No fuss
Local opticians and proud to support them. Fixed my old frames for free while I waited. Job done.
Date of experience: 24 August 2026
EW
Ellie Walker
9 reviews · GB
Verified
Will use again
Honest review, nobody asked me to write this. Glasses were ready in three days not two weeks. Nothing was too much trouble. Top company.
Date of experience: 26 August 2026
PH
Priya Hussain
1 review · GB
Verified
Brilliant
Great prescription sunglasses, great price. Even sorted a small extra thing for free.
Date of experience: 19 August 2026
DB
Dave Baker
1 review · GB
Cant fault them
Glasses were ready in three days not two weeks. Most thorough prescription sunglasses I have had, picked up something the high street chain missed. Text to confirm the day before. No hesitation in recommending.
Date of experience: 19 August 2026
RY
Ryan
1 review · GB
Verified
Do not use
New eye test gave me headaches for a month. Went back twice and got told to persevere. Went elsewhere, prescription was wrong.
Date of experience: 25 August 2026
Reply from Thornton & Fletcher Opticians
Hi Ryan, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
JT
Jo Taylor
9 reviews · GB
Verified
Fantastic
fixed my old frames for free while I waited. Thanks the optometrist!
Date of experience: 18 August 2026
HB
Holly B
1 review · GB
Verified
Happy enough
Mostly good. Communication could have been better in the middle bit. Would probably still use them again though
Date of experience: 20 August 2026
AE
A Edwards
1 review · GB
Verified
No fuss
Third time here now. You can tell they actually care. Been telling everyone about them.
Date of experience: 24 August 2026
Showing 1 to 20 of 3,431 reviews