AN
Andy
1 review · GB
Verified
No fuss
Second time using The Waterside Hotel, first was a couple of years ago. Went above and beyond really. Great location, walked into town in five minutes.
Date of experience: 23 August 2026
The Waterside Hotel
Reviews 39•Excellent
4.4
Verified company · Claimed profile since June 2022
Reviews (39)
MO
Mo
1 review · GB
Verified
Very professional
the bar staff could not do enough for us, even sorted a cot at short notice. Everything was explained properly without any jargon. Bar has a good selection of local ales. Wouldnt go anywhere else now.
Date of experience: 2 April 2026
LR
Lee R
1 review · GB
Verified
Very professional
Quiet at night, slept like a log. Even sorted a small extra thing for free. Cheers.
Date of experience: 24 March 2026
RA
Rachel
1 review · GB
Verified
Faultless
Compared a few places before going with The Waterside Hotel. Communication was spot on the whole way through. Highly recommended
Date of experience: 17 February 2026
MA
Matt
5 reviews · GB
Verified
Decent
Decent, a couple of things were missed first time round but they came back to sort it. Price was fair which is why I didnt make more of a fuss.
Date of experience: 24 January 2026
Reply from The Waterside Hotel
Hi Matt, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
OA
Owen A
5 reviews · GB
Verified
Below par
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 20 October 2025
Reply from The Waterside Hotel
Hi Owen, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
MH
Megan Hall
8 reviews · GB
Verified
Very professional
been meaning to write this for a while. Bar has a good selection of local ales.
Date of experience: 9 October 2025
HR
Holly R
1 review · Oldham
Exactly as described
Great location, walked into town in five minutes. Upgraded us for our anniversary without us asking. Quiet at night, slept like a log. Really impressed.
Date of experience: 28 September 2025
SM
Steve Moore
1 review · GB
Verified
Good service
Nice hotel, room was a bit dated. Breakfast was good. Update: they did get back to me in the end.
Date of experience: 30 August 2025
Reply from The Waterside Hotel
Thanks Steve. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
MG
Michelle Green
1 review · GB
Verified
Brilliant
Great location, walked into town in five minutes. Made a stressful thing easy. Great location, walked into town in five minutes. Job done
Date of experience: 2 August 2025
CP
Chris P
8 reviews · Liverpool
Verified
Recommended
Wasnt expecting much for £390 but wow. Price was £390 which was less than I had been quoted elsewhere. Job done.
Date of experience: 25 July 2025
RO
Rob
1 review · GB
Verified 1 photo
Perfect
Had a hen weekend done just before Christmas. Quick, tidy and polite. Never felt rushed.
Date of experience: 19 July 2025
JH
Jason Hill
4 reviews · GB
Verified
Slow but got there
ok. Did what I needed. Nothing special either way.
Date of experience: 5 July 2025
Reply from The Waterside Hotel
Hi Jason, thank you for the review. We have taken your comments on board and are looking at how we can do better.
CH
C Holmes
1 review · GB
Verified
Cant fault them
Wasnt expecting much for £70 but wow. reception was friendly and knew exactly what they were doing. Communication was spot on the whole way through. Excellent, thank you.
Date of experience: 19 June 2025
CA
Callum
1 review · GB
Verified
Perfect
Painless. Thank you. Text to confirm the day before.
Date of experience: 1 October 2024
KM
K Morgan
1 review · GB
Verified 2 photos
Helpful staff
the duty manager could not do enough for us, even sorted a cot at short notice. Proper old fashioned service. Told everyone at work about them.
Date of experience: 17 August 2024
ST
Sandra Thompson
1 review · GB
Verified
Spot on
Very impressed with The Waterside Hotel.
Date of experience: 15 June 2024
EP
Emma Price
1 review · GB
Verified
Top marks
absolutely brilliant from start to finish. Fitted us in at short notice. Faultless!
Date of experience: 23 April 2024
SS
Sandra S
7 reviews · Exeter
Verified
Wouldnt rush back
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 16 April 2024
Reply from The Waterside Hotel
Hi Sandra, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
LJ
Laura Johnson
1 review · GB
Verified
Ok in the end
the breakfast staff was helpful. The rest of the process was a bit slow. Just thought people should know.
Date of experience: 9 March 2024
Showing 1 to 20 of 39 reviews