CB
Chloe Bell
4 reviews · GB
Verified
Still waiting for refund
Whoever I spoke to was rude and could not have cared less. Wont be back!
Date of experience: 30 August 2026
The Slater Arms
Reviews 7,883•Poor
2.4
Verified company · Claimed profile since September 2023
Reviews (7,883)
AS
A Shaw
1 review · GB
Verified
Still waiting for refund
Booked in for Monday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 30 August 2026
AB
Ash Bell
1 review · GB
Verified
Really good
Cant fault them. Everything was explained properly without any jargon
Date of experience: 26 August 2026
AB
Abi
1 review · GB
Verified
Never again
Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.
Date of experience: 29 August 2026
FH
Fatima Hussain
6 reviews · GB
Verified
Mixed experience
Service was fine, price was a bit higher than expected at £100
Date of experience: 25 August 2026
BM
Barry M
1 review · GB
Verified
Friendly and helpful
Went for a weekend break and came away really happy. Exactly what I asked for, nothing more nothing less. Job done.
Date of experience: 2 September 2026
ZF
Z Foster
1 review · GB
Verified
Awful
Room smelt damp, hair in the bath, and the heating did not work. Not what you want for £170 a night.
Date of experience: 30 August 2026
TE
Terry
1 review · GB
Verified
Mostly great
Service was fine, price was a bit higher than expected at £250.
Date of experience: 28 August 2026
Reply from The Slater Arms
Hi Terry, apologies for the mix up. Thanks for letting us put it right.
DE
Debbie
1 review · GB
Verified
Hit and miss
Mostly good. Communication could have been better in the middle bit. Might have been unlucky.
Date of experience: 31 August 2026
SO
Sandra O
1 review · Newcastle
Verified
Still waiting for refund
Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.
Date of experience: 28 August 2026
AE
Aisha E
1 review · GB
Verified
Slow refund
Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.
Date of experience: 25 August 2026
Reply from The Slater Arms
Hi Aisha, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
MA
Matt
1 review · GB
1 photo
Awful
Charged twice for the hen weekend. Still waiting for the second charge back after a month.
Date of experience: 30 August 2026
JA
Jamie
1 review · GB
Never again
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 30 August 2026
Reply from The Slater Arms
Hi Jamie, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
NL
Nicola L
1 review · GB
Verified
Waste of money
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 25 August 2026
PA
Paul
9 reviews · GB
Verified 1 photo
Awful
Booked a family room, given a double with a camp bed. Said it was our fault for booking online.
Date of experience: 28 August 2026
LJ
Louise Jackson
7 reviews · GB
Verified
Never again
Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.
Date of experience: 25 August 2026
AA
Aaron
1 review · GB
Verified
Never again
Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.
Date of experience: 31 August 2026
AG
Adam Green
1 review · GB
Verified
Highly recommended
Cannot fault The Slater Arms.
Date of experience: 24 August 2026
LW
Lee Walker
4 reviews · GB
Verified
Proper service
Was a bit nervous about the business trip to be honest. reception could not do enough for us, even sorted a cot at short notice. reception was friendly and knew exactly what they were doing. Very happy.
Date of experience: 24 August 2026
DE
Danny Edwards
1 review · GB
Verified
Shocking
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 25 August 2026
Showing 1 to 20 of 7,883 reviews