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Hotel in Newcastle
The Royal Oak Inn

The Royal Oak Inn

Reviews 2,421Excellent
4.3

Verified company · Claimed profile since December 2023

Reviews (2,421)

AW

Ash Wood

1 review · GB

Very happy

Lovely service, will be back.

Date of experience: 1 September 2026

DA

Darren Ali

8 reviews · Gloucester

Verified

Fine

Service was fine, price was a bit higher than expected at £170. Just thought people should know.

Date of experience: 2 September 2026

LD

Lucy Dixon

1 review · Northampton

Verified 2 photos

Superb

Great service, would recommend The Royal Oak Inn to anyone. Never felt rushed!

Date of experience: 30 August 2026

KA

Karen

10 reviews · GB

Verified

Excellent service again

Room was spotless and the bed was one of the comfiest I have slept in. They rang the next day to check everything was ok. Great stuff.

Date of experience: 27 August 2026

AR

Abi Robinson

4 reviews · GB

Verified

5 stars

Fast, friendly and fairly priced. What more do you want.

Date of experience: 28 August 2026

Reply from The Royal Oak Inn

Thank you for the kind words Abi. Recommendations like this mean a lot to a small hotel.

TW

Tom Walker

1 review · GB

Verified

Would recommend

Quick and easy, thanks. Proper old fashioned service.

Date of experience: 29 August 2026

GW

Gemma Wood

1 review · GB

Verified

Below par

the duty manager was rude when we asked to move rooms because of the noise. Told us nothing was available then a couple checked in after us.

Date of experience: 28 August 2026

Reply from The Royal Oak Inn

Hi Gemma, thank you for telling us. We have spoken to the team member involved and we apologise.

ME

Matt Evans

1 review · GB

Verified

Painless

happy customer here.

Date of experience: 28 August 2026

DA

Dave

2 reviews · Durham

Verified

Job done

Exactly what I needed. Been telling everyone about them.

Date of experience: 28 August 2026

GM

Gemma Marshall

6 reviews · Sheffield

Slow refund

Booked in for Thursday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.

Date of experience: 28 August 2026

Reply from The Royal Oak Inn

Hi Gemma, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.

CR

Connor Roberts

4 reviews · GB

Verified

Faultless

Just wanted to say thank you. Price was £380 which was less than I had been quoted elsewhere. Bar has a good selection of local ales. Excellent, thank you.

Date of experience: 24 August 2026

Reply from The Royal Oak Inn

Thank you Connor, we will pass this on to the team.

LC

Louise Clarke

1 review · GB

Verified

Lovely people

Exactly what I needed.

Date of experience: 27 August 2026

AS

Alan Smith

1 review · GB

Verified

Nearly perfect

Mostly good. Communication could have been better in the middle bit. Just thought people should know.

Date of experience: 22 August 2026

SR

Sarah Richardson

1 review · GB

Verified

Nearly perfect

Fine, would give 5 stars if the hen weekend had been ready when they said. Just thought people should know.

Date of experience: 26 August 2026

JR

Jason Richardson

1 review · GB

Verified

Exactly as described

Exactly what I needed.

Date of experience: 24 August 2026

Reply from The Royal Oak Inn

Thanks Jason, really appreciate you taking the time to leave this. Glad we could help with the spa day.

SS

Sue S

1 review · GB

Verified

Brilliant service

£380 for the anniversary weekend including breakfast, great value. Breakfast is cooked to order and huge. Went above and beyond really. Top company.

Date of experience: 23 August 2026

PE

Phil Edwards

1 review · GB

Verified

Lovely people

Was dreading sorting the one night stay. the duty manager could not do enough for us, even sorted a cot at short notice. 5 stars from me.

Date of experience: 26 August 2026

BM

Barry Moore

1 review · GB

Faultless

Really pleased with The Royal Oak Inn. Answered my emails within the hour. Quiet at night, slept like a log. Highly recommended.

Date of experience: 22 August 2026

SR

Shannon R

1 review · GB

Verified

Not great

Charged twice for the spa day. Still waiting for the second charge back after a month.

Date of experience: 18 August 2026

Reply from The Royal Oak Inn

Hi Shannon, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.

WP

Wayne Price

8 reviews · GB

Verified

Superb

bar has a good selection of local ales. You can tell they actually care. Great location, walked into town in five minutes.

Date of experience: 16 August 2026

Showing 1 to 20 of 2,421 reviews