JP
Jan P
7 reviews · GB
Verified
Really pleased
Right, so I needed a business trip. Went above and beyond really. Will be back
Date of experience: 28 August 2026
The Kowalski Arms
Reviews 225•Excellent
4.8
Verified company · Claimed profile since December 2023
Reviews (225)
IH
Ian H
1 review · GB
Verified
Brilliant service
housekeeping could not do enough for us, even sorted a cot at short notice. Room was spotless and the bed was one of the comfiest I have slept in.
Date of experience: 23 August 2026
Reply from The Kowalski Arms
Thank you Ian, we will pass this on to the team.
SE
Sophie Edwards
6 reviews · GB
Verified
Cheers
Quiet at night, slept like a log. Breakfast is cooked to order and huge. Breakfast is cooked to order and huge. No hesitation in recommending.
Date of experience: 23 August 2026
Reply from The Kowalski Arms
Cheers Sophie! Lovely to hear. Thanks for choosing us.
EW
Ellie Wood
4 reviews · GB
Verified
Quick and easy
Quick and easy, thanks.
Date of experience: 19 August 2026
BS
Bethan Singh
9 reviews · GB
Verified
Really pleased
housekeeping could not do enough for us, even sorted a cot at short notice. Made a stressful thing easy. Answered my emails within the hour. Cant recommend them enough.
Date of experience: 21 August 2026
Reply from The Kowalski Arms
Thank you for the kind words Bethan. Recommendations like this mean a lot to a small hotel.
BT
B Turner
9 reviews · GB
Verified
Brilliant
Family have used The Kowalski Arms for years. Quiet at night, slept like a log. Nothing was too much trouble. Nice touch with the follow up call. Really impressed.
Date of experience: 18 August 2026
KM
Kirsty Mitchell
1 review · GB
Verified
Proper service
Good comms, quick, sorted. Thanks.
Date of experience: 16 August 2026
GC
Graham Cox
1 review · GB
Verified
Will use again
Had a hen weekend done just before Christmas. Upgraded us for our anniversary without us asking. Text to confirm the day before. Sorted.
Date of experience: 2 August 2026
SK
Sam K
1 review · GB
Verified
Excellent service again
Family have used The Kowalski Arms for years. Upgraded us for our anniversary without us asking. Went above and beyond really
Date of experience: 21 July 2026
AC
Abi Cooper
1 review · GB
Verified
Spot on
Great service, would recommend The Kowalski Arms to anyone.
Date of experience: 21 July 2026
KH
Kwame H
4 reviews · GB
Verified
Really good
Family have used The Kowalski Arms for years. Answered my emails within the hour. Made a stressful thing easy.
Date of experience: 19 July 2026
AT
Amy Taylor
8 reviews · Preston
Verified
Very professional
Great location, walked into town in five minutes. Room was spotless and the bed was one of the comfiest I have slept in. Thanks again.
Date of experience: 18 July 2026
MA
Matt
1 review · GB
Verified
Great communication
First class hotel.
Date of experience: 5 July 2026
AT
Abi Thompson
2 reviews · GB
Verified
Really pleased
Popped in on the off chance on Thursday. Great location, walked into town in five minutes. Highly recommended.
Date of experience: 25 June 2026
DH
Dean Hussain
2 reviews · GB
Verified
Job done
Great service, would recommend The Kowalski Arms to anyone
Date of experience: 22 June 2026
IR
I Robinson
1 review · GB
Verified
Good, minor niggle
Good stay. £65 felt a bit much for what it was. Might have been unlucky.
Date of experience: 24 June 2026
Reply from The Kowalski Arms
Hi I, thank you for the review. We have taken your comments on board and are looking at how we can do better.
WW
Wayne Williams
1 review · Southampton
Verified
Great service
Quiet at night, slept like a log. Room was spotless and the bed was one of the comfiest I have slept in. Nice touch with the follow up call. Would use again.
Date of experience: 21 June 2026
SR
Sophie Robinson
1 review · Peterborough
Verified
Excellent
Room was spotless and the bed was one of the comfiest I have slept in. No pressure, no upselling, just good honest service. They rang the next day to check everything was ok. Top company.
Date of experience: 22 June 2026
HO
Holly
1 review · GB
Verified
Good overall
Lovely staff, shower pressure was poor and the WiFi kept dropping.
Date of experience: 13 June 2026
Reply from The Kowalski Arms
Thanks Holly. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
FA
F Ali
1 review · Liverpool
Verified
Will use again
Top service. Cheaper than the big names by miles. Really impressed.
Date of experience: 11 June 2026
Showing 1 to 20 of 225 reviews