Verified company · Claimed profile since December 2025
Owen
3 reviews · GB
Booked a family room, given a double with a camp bed. Said it was our fault for booking online.
Date of experience: 29 April 2026
Reply from The Harbour Inn
Hi Owen, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
Nadia F
6 reviews · GB
Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.
Date of experience: 22 March 2026
Gemma
1 review · GB
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 15 January 2026
Connor E
9 reviews · GB
Room smelt damp, hair in the bath, and the heating did not work. Not what you want for £240 a night.
Date of experience: 17 December 2025
Connor
3 reviews · GB
Mostly good. Communication could have been better in the middle bit. Just thought people should know.
Date of experience: 22 October 2025
D Hussain
1 review · GB
Booked a family room, given a double with a camp bed. Said it was our fault for booking online
Date of experience: 21 October 2025
Michelle
3 reviews · Wrexham
Room smelt damp, hair in the bath, and the heating did not work. Not what you want for £70 a night.
Date of experience: 11 October 2025
Michelle
1 review · GB
Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.
Date of experience: 3 October 2025
Lucy Rees
1 review · GB
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 10 September 2025
Reply from The Harbour Inn
Hi Lucy, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
Kate D
7 reviews · GB
Had a weekend break done just before Christmas. Cheers.
Date of experience: 15 September 2025
Rob P
1 review · GB
Ok. Did what I needed. Nothing special either way. Hopefully it was a one off.
Date of experience: 18 July 2025
Aisha
1 review · York
Promised a refund of £100 weeks ago. Every time I chase its another five working days.
Date of experience: 3 July 2025
Dave Richardson
1 review · Durham
Room smelt damp, hair in the bath, and the heating did not work. Not what you want for £130 a night.
Date of experience: 15 April 2025
Louise King
10 reviews · GB
Charged twice for the family room. Still waiting for the second charge back after a month.
Date of experience: 12 April 2025
Aisha Clarke
9 reviews · GB
Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.
Date of experience: 6 March 2025
Showing 1 to 15 of 15 reviews