the duty manager was rude when we asked to move rooms because of the noise. Told us nothing was available then a couple checked in after us.
Date of experience: 30 August 2026
Reply from The Fletcher Arms
Hi Leon, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
SM
Sarah Mitchell
1 review · GB
Verified
Painless
Absolutely brilliant from start to finish. Bar has a good selection of local ales. Top company.
Date of experience: 27 August 2026
PE
Pete
1 review · GB
Verified
No fuss
Was dreading sorting the wedding. Quiet at night, slept like a log. Sorted.
Date of experience: 27 August 2026
IA
Ian
1 review · GB
Verified
Faultless
Rang up on Friday morning about a one night stay. Everything was explained properly without any jargon. Fitted us in at short notice. Very happy.
Date of experience: 30 August 2026
RL
Raj Lewis
5 reviews · GB
Top company
Great location, walked into town in five minutes. the bar staff could not do enough for us, even sorted a cot at short notice. Quiet at night, slept like a log. 10/10.
Date of experience: 31 August 2026
AS
Amy Smith
2 reviews · GB
Verified
Proper service
Bar has a good selection of local ales. Quick, tidy and polite. Would have paid more to be honest. Thanks again.
Date of experience: 25 August 2026
IM
Imran
5 reviews · GB
Verified
Really good
Family have used The Fletcher Arms for years. Went above and beyond really.
Date of experience: 1 September 2026
AW
Abi Williams
1 review · GB
Verified
Perfect
Exactly what I needed.
Date of experience: 24 August 2026
JH
Jason Hughes
1 review · GB
Verified 2 photos
Really good
Rang up on Tuesday morning about a business trip. Turned up when they said they would. £400 for the business trip including breakfast, great value. Highly recommended.
Date of experience: 30 August 2026
IM
Imran
3 reviews · GB
Verified
Terrible service
the bar staff was rude when we asked to move rooms because of the noise. Told us nothing was available then a couple checked in after us.
Date of experience: 26 August 2026
AS
Ash
1 review · Nottingham
Verified
Top marks
Ten out of ten
Date of experience: 30 August 2026
NA
Nadia
1 review · GB
Verified
Fantastic
Wasnt expecting much for £380 but wow. the breakfast staff was friendly and knew exactly what they were doing. the breakfast staff could not do enough for us, even sorted a cot at short notice.
Date of experience: 1 September 2026
AB
Andy Bailey
1 review · GB
Verified
Really pleased
No complaints at all.
Date of experience: 26 August 2026
GD
Gavin Davies
8 reviews · GB
Verified
Great service
Family have used The Fletcher Arms for years. Quiet at night, slept like a log. Breakfast is cooked to order and huge. 5 stars from me.
Date of experience: 24 August 2026
SI
Simon
1 review · GB
Verified 3 photos
First class
Bar has a good selection of local ales. reception could not do enough for us, even sorted a cot at short notice. Price was £300 which was less than I had been quoted elsewhere
Date of experience: 27 August 2026
TK
Tom Khan
1 review · GB
Verified
Wouldnt rush back
Paid £250 for the family room and it was nowhere near the standard I expected.
Date of experience: 24 August 2026
Reply from The Fletcher Arms
Hi Tom, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
KR
Karen Robinson
10 reviews · GB
Verified
Spot on
Really easy to deal with. Would use again.
Date of experience: 28 August 2026
JA
Jan
6 reviews · Ipswich
Verified
Decent
Nice hotel, room was a bit dated. Breakfast was good. Update: they did get back to me in the end.
Date of experience: 26 August 2026
Reply from The Fletcher Arms
Hi Jan, apologies for the mix up. Thanks for letting us put it right.
KE
Kelly
1 review · GB
Verified
Excellent
First class hotel!
Date of experience: 27 August 2026
BE
Becky
1 review · GB
Excellent service again
Upgraded us for our anniversary without us asking. Even the kids were made welcome. 5 stars from me.