Search reviews
ReviewMeterfor Business
Hotel in Shrewsbury
THEFletcher Arms

The Fletcher Arms

Reviews 3,146Excellent
4.6

Verified company · Claimed profile since April 2024

Reviews (3,146)

LS

Leon S

1 review · GB

Verified 3 photos

Not great

the duty manager was rude when we asked to move rooms because of the noise. Told us nothing was available then a couple checked in after us.

Date of experience: 30 August 2026

Reply from The Fletcher Arms

Hi Leon, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.

SM

Sarah Mitchell

1 review · GB

Verified

Painless

Absolutely brilliant from start to finish. Bar has a good selection of local ales. Top company.

Date of experience: 27 August 2026

PE

Pete

1 review · GB

Verified

No fuss

Was dreading sorting the wedding. Quiet at night, slept like a log. Sorted.

Date of experience: 27 August 2026

IA

Ian

1 review · GB

Verified

Faultless

Rang up on Friday morning about a one night stay. Everything was explained properly without any jargon. Fitted us in at short notice. Very happy.

Date of experience: 30 August 2026

RL

Raj Lewis

5 reviews · GB

Top company

Great location, walked into town in five minutes. the bar staff could not do enough for us, even sorted a cot at short notice. Quiet at night, slept like a log. 10/10.

Date of experience: 31 August 2026

AS

Amy Smith

2 reviews · GB

Verified

Proper service

Bar has a good selection of local ales. Quick, tidy and polite. Would have paid more to be honest. Thanks again.

Date of experience: 25 August 2026

IM

Imran

5 reviews · GB

Verified

Really good

Family have used The Fletcher Arms for years. Went above and beyond really.

Date of experience: 1 September 2026

AW

Abi Williams

1 review · GB

Verified

Perfect

Exactly what I needed.

Date of experience: 24 August 2026

JH

Jason Hughes

1 review · GB

Verified 2 photos

Really good

Rang up on Tuesday morning about a business trip. Turned up when they said they would. £400 for the business trip including breakfast, great value. Highly recommended.

Date of experience: 30 August 2026

IM

Imran

3 reviews · GB

Verified

Terrible service

the bar staff was rude when we asked to move rooms because of the noise. Told us nothing was available then a couple checked in after us.

Date of experience: 26 August 2026

AS

Ash

1 review · Nottingham

Verified

Top marks

Ten out of ten

Date of experience: 30 August 2026

NA

Nadia

1 review · GB

Verified

Fantastic

Wasnt expecting much for £380 but wow. the breakfast staff was friendly and knew exactly what they were doing. the breakfast staff could not do enough for us, even sorted a cot at short notice.

Date of experience: 1 September 2026

AB

Andy Bailey

1 review · GB

Verified

Really pleased

No complaints at all.

Date of experience: 26 August 2026

GD

Gavin Davies

8 reviews · GB

Verified

Great service

Family have used The Fletcher Arms for years. Quiet at night, slept like a log. Breakfast is cooked to order and huge. 5 stars from me.

Date of experience: 24 August 2026

SI

Simon

1 review · GB

Verified 3 photos

First class

Bar has a good selection of local ales. reception could not do enough for us, even sorted a cot at short notice. Price was £300 which was less than I had been quoted elsewhere

Date of experience: 27 August 2026

TK

Tom Khan

1 review · GB

Verified

Wouldnt rush back

Paid £250 for the family room and it was nowhere near the standard I expected.

Date of experience: 24 August 2026

Reply from The Fletcher Arms

Hi Tom, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.

KR

Karen Robinson

10 reviews · GB

Verified

Spot on

Really easy to deal with. Would use again.

Date of experience: 28 August 2026

JA

Jan

6 reviews · Ipswich

Verified

Decent

Nice hotel, room was a bit dated. Breakfast was good. Update: they did get back to me in the end.

Date of experience: 26 August 2026

Reply from The Fletcher Arms

Hi Jan, apologies for the mix up. Thanks for letting us put it right.

KE

Kelly

1 review · GB

Verified

Excellent

First class hotel!

Date of experience: 27 August 2026

BE

Becky

1 review · GB

Excellent service again

Upgraded us for our anniversary without us asking. Even the kids were made welcome. 5 stars from me.

Date of experience: 29 August 2026

Reply from The Fletcher Arms

Thanks Becky, that has made our day.

Showing 1 to 20 of 3,146 reviews