SC
Simon Clark
1 review · GB
Waste of money
Nobody answers the phone. Left messages, no call back. Terrible for a restaurant.
Date of experience: 1 September 2026
The Copper Kitchen
Reviews 592•Bad
1.6
Verified company · Claimed profile since August 2022
Reviews (592)
CE
Chris E
1 review · GB
Verified
Slow refund
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 25 August 2026
KW
Kwame
5 reviews · Portsmouth
Verified
Excellent
Used them for a bottomless brunch and then again for another one. The bottomless brunch was honestly one of the best I have had. Went above and beyond really. Cheaper than the big names by miles.
Date of experience: 24 August 2026
DC
Danny Cooper
1 review · GB
Verified
Awful
Paid £170 for the bottomless brunch and it was nowhere near the standard I expected.
Date of experience: 20 August 2026
Reply from The Copper Kitchen
Hi Danny, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.
DP
Donna Patel
1 review · GB
Verified
Never again
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 18 August 2026
Reply from The Copper Kitchen
Hi Donna, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
MH
Megan Hall
1 review · GB
Verified
Let down
Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.
Date of experience: 24 August 2026
BP
Ben Parker
9 reviews · GB
Verified
Terrible service
Manager was rude when we mentioned the steak was undercooked. Basically told us we were wrong. Awful attitude.
Date of experience: 17 August 2026
Reply from The Copper Kitchen
Hi Ben, thank you for telling us. We have spoken to the team member involved and we apologise.
KW
Kirsty Williams
8 reviews · GB
Verified
Awful
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 10 August 2026
JM
Jamie Morgan
1 review · GB
Verified
Below par
Waited over an hour for mains, and when they came they were lukewarm. Nobody apologised. Not going back.
Date of experience: 4 August 2026
CL
Claire
8 reviews · GB
Verified
Avoid
manager was rude when we mentioned the bottomless brunch was undercooked. Basically told us we were wrong. Awful attitude.
Date of experience: 4 August 2026
MC
Mo Carter
4 reviews · GB
Verified
Thank you
Lovely service, will be back. Even sorted a small extra thing for free.
Date of experience: 6 August 2026
RA
Raj
5 reviews · GB
Verified
Decent
Busy Saturday night so maybe unfair but our order got mixed up and the mains came out at different times. Update: they did get back to me in the end.
Date of experience: 4 August 2026
GC
Gary Carter
10 reviews · GB
Verified
Shocking
Tried to book by phone four times, no answer, no reply to the email. Gave up in the end.
Date of experience: 29 July 2026
Reply from The Copper Kitchen
Hi Gary, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
LW
L Wilson
1 review · GB
Verified
Do not use
Emailed three times and rang twice about the tasting menu. Not one reply. Gave up and went elsewhere.
Date of experience: 30 July 2026
DA
Dave
1 review · Basingstoke
Verified
Shocking
booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.
Date of experience: 29 July 2026
ME
Megan
2 reviews · Stoke
Verified 3 photos
Never again
Service charge added without asking, then drinks were double what the menu said. Check your bill carefully.
Date of experience: 28 July 2026
Reply from The Copper Kitchen
Hi Megan, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
RE
Ryan Evans
1 review · Romford
Verified
Shocking
Christmas party was dry and tasteless. For £150 a head I expected a lot better. Very disappointed.
Date of experience: 30 July 2026
AM
Amy
1 review · GB
Verified
Shocking
Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.
Date of experience: 21 July 2026
LS
Lucy Smith
1 review · GB
Verified
Shocking
Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.
Date of experience: 15 July 2026
SC
Stuart Cooper
6 reviews · GB
Verified
Not great
Manager was rude when we mentioned the birthday meal was undercooked. Basically told us we were wrong. Awful attitude.
Date of experience: 19 July 2026
Reply from The Copper Kitchen
Hi Stuart, thank you for telling us. We have spoken to the team member involved and we apologise.
Showing 1 to 20 of 592 reviews