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Hotel in Scarborough
BHThe Bell Hotel

The Bell Hotel

Reviews 72Excellent
4.5

Verified company · Claimed profile since December 2024

Reviews (72)

LO

Louise

3 reviews · GB

Great service

Top service. Everything was explained properly without any jargon. Great location, walked into town in five minutes. Nice touch with the follow up call. Brilliant service.

Date of experience: 26 August 2026

MD

Maureen Dixon

10 reviews · GB

Verified

Happy enough

lovely staff, shower pressure was poor and the WiFi kept dropping. Hopefully it was a one off.

Date of experience: 16 August 2026

LA

Laura

1 review · GB

Verified

Proper service

Great location, walked into town in five minutes. £75 for the one night stay including breakfast, great value. Room was spotless and the bed was one of the comfiest I have slept in. Great stuff.

Date of experience: 17 August 2026

DM

Dean Marshall

3 reviews · GB

Verified

Ok in the end

Good stay. £230 felt a bit much for what it was.

Date of experience: 6 August 2026

Reply from The Bell Hotel

Hi Dean, apologies for the mix up. Thanks for letting us put it right.

AW

Ash Williams

8 reviews · GB

Verified

Let down

whoever I spoke to was rude and could not have cared less. Wont be back.

Date of experience: 28 July 2026

Reply from The Bell Hotel

Hi Ash, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.

JA

Jenny Ali

1 review · GB

Verified

Great value

Recommended by a friend and glad I listened. Made a stressful thing easy. Thanks reception!

Date of experience: 26 June 2026

DH

D Hill

1 review · GB

Verified

Poor communication

Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.

Date of experience: 28 June 2026

Reply from The Bell Hotel

Hi D, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.

DS

Danny Smith

3 reviews · GB

Will use again

just wanted to say thank you. Quiet at night, slept like a log. the bar staff could not do enough for us, even sorted a cot at short notice. Would have paid more to be honest.

Date of experience: 17 June 2026

Reply from The Bell Hotel

Thanks Danny, really appreciate you taking the time to leave this. Glad we could help with the Sunday lunch.

NE

Neil

1 review · Watford

Verified

First class

Third time here now. Excellent, thank you!

Date of experience: 12 June 2026

KI

Kirsty

1 review · GB

Helpful staff

Third time here now. Proper service.

Date of experience: 7 June 2026

DL

Danny Lewis

5 reviews · Belfast

Verified

Pretty good

mostly good. Communication could have been better in the middle bit. Update: they did get back to me in the end.

Date of experience: 9 June 2026

Reply from The Bell Hotel

Hi Danny, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.

MA

M Ali

1 review · GB

Verified 2 photos

Will use again

Bar has a good selection of local ales. You can tell they actually care. Told everyone at work about them.

Date of experience: 24 May 2026

NR

Neil Robinson

1 review · GB

Verified

No fuss

Absolutely brilliant from start to finish. Went above and beyond really. Will be back.

Date of experience: 23 May 2026

TO

Tom

1 review · GB

Verified

Waste of money

Queued 25 minutes at reception to check in with one person on the desk. Restaurant was the same.

Date of experience: 10 May 2026

Reply from The Bell Hotel

Hi Tom, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.

CE

Carl Evans

1 review · GB

Verified

Helpful staff

Rang up on Wednesday morning about a family room. Great location, walked into town in five minutes. Bar has a good selection of local ales. Cheers.

Date of experience: 3 May 2026

GC

G Cooper

9 reviews · GB

Verified

No fuss

Was a bit nervous about the one night stay to be honest. Quick, tidy and polite. Told everyone at work about them.

Date of experience: 23 April 2026

Reply from The Bell Hotel

Thank you for the kind words G. Recommendations like this mean a lot to a small hotel.

DS

Darren S

4 reviews · GB

Verified

Cheers

Brilliant, thank you. Even my dad was impressed and he is never impressed.

Date of experience: 12 April 2026

LO

Louise

9 reviews · GB

Verified

Recommended

Happy customer here. Parking was easy too.

Date of experience: 24 March 2026

IA

Ian

1 review · GB

Verified

Exactly as described

Absolutely brilliant from start to finish. Even the kids were made welcome. Text to confirm the day before. No hesitation in recommending.

Date of experience: 11 March 2026

GE

Gemma

1 review · GB

Verified

Nearly perfect

Good stay. £390 felt a bit much for what it was. Price was fair which is why I didnt make more of a fuss.

Date of experience: 31 January 2026

Showing 1 to 20 of 72 reviews