ST
Stuart
1 review · GB
Verified 1 photo
Never again
Promised a refund of £510 weeks ago. Every time I chase its another five working days.
Date of experience: 24 August 2026
Taunton Computer Services
Reviews 685•Bad
1.7
Verified company · Claimed profile since February 2022
Reviews (685)
KH
Karen Hall
4 reviews · Preston
Verified
Took a while
Competent, response times are slower than the contract says. Just thought people should know.
Date of experience: 24 August 2026
Reply from Taunton Computer Services
Hi Karen, thank you for the review. We have taken your comments on board and are looking at how we can do better.
PH
Phil
3 reviews · GB
Verified 3 photos
Not impressed
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing
Date of experience: 20 August 2026
LO
Louise
1 review · GB
Verified
Waste of money
Laptop came back with the same fault and a scratch it did not have before.
Date of experience: 15 August 2026
Reply from Taunton Computer Services
Hi Louise, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
PH
Phil
3 reviews · GB
Verified 1 photo
Awful
Paid £2,500 for the Microsoft 365 set up and it was nowhere near the standard I expected.
Date of experience: 17 August 2026
PP
Paul Parker
1 review · GB
Verified
Shocking
Ticket open for three weeks with no update. Had to escalate to the owner.
Date of experience: 12 August 2026
LS
Liam Singh
10 reviews · GB
Verified
Still waiting for refund
Nobody answers the phone. Left messages, no call back. Terrible for a IT support company.
Date of experience: 17 August 2026
Reply from Taunton Computer Services
Hi Liam, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
HE
Helen
1 review · GB
Verified
Terrible service
Charged £790 to reinstall Windows. My nephew did it for free the second time.
Date of experience: 12 August 2026
Reply from Taunton Computer Services
Hi Helen, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
AB
Abi
9 reviews · Wakefield
Verified
Shocking
got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 10 August 2026
DE
Dean
1 review · GB
Verified
Rude and unhelpful
Ticket open for three weeks with no update. Had to escalate to the owner.
Date of experience: 6 August 2026
GA
Graham Ali
7 reviews · GB
Verified 2 photos
Shocking
Charged £3,800 to reinstall Windows. My nephew did it for free the second time
Date of experience: 6 August 2026
Reply from Taunton Computer Services
Hi Graham, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
VR
Vicky Richardson
1 review · GB
Verified 3 photos
Avoid
Paid £85 for the Microsoft 365 set up and it was nowhere near the standard I expected.
Date of experience: 10 August 2026
KO
Kirsty Owen
1 review · Bournemouth
Verified
Awful
Laptop came back with the same fault and a scratch it did not have before.
Date of experience: 6 August 2026
Reply from Taunton Computer Services
Hi Kirsty, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
DA
Dave
1 review · GB
Verified
Ok overall
Competent, response times are slower than the contract says. Hopefully it was a one off!
Date of experience: 26 July 2026
MP
Mo P
1 review · GB
Verified 3 photos
Shocking
Booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 28 July 2026
Reply from Taunton Computer Services
Hi Mo, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
MA
Martin Ahmed
1 review · Newcastle
Verified
Still waiting for refund
Ticket open for three weeks with no update. Had to escalate to the owner.
Date of experience: 29 July 2026
Reply from Taunton Computer Services
Hi Martin, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
WW
Wayne Walker
4 reviews · GB
Verified
Rude and unhelpful
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 24 July 2026
KE
Ken
1 review · GB
Verified
Never again
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 20 July 2026
RB
Ryan Bell
5 reviews · GB
Verified
Good overall
Competent, response times are slower than the contract says. Just thought people should know.
Date of experience: 12 July 2026
JU
Julie
1 review · GB
Verified
Good service
Competent, response times are slower than the contract says
Date of experience: 14 July 2026
Showing 1 to 20 of 685 reviews