JE
Josh Edwards
1 review · GB
Verified 1 photo
Shocking
Put the wrong address on the policy, insurer nearly refused my claim because of it
Date of experience: 27 July 2026
Sutton & Hunter Insurance
Reviews 98•Great
4.0
Verified company · Claimed profile since March 2021
Reviews (98)
GA
Gavin
7 reviews · GB
Verified
No fuss
Family have used Sutton & Hunter Insurance for years. Same person every time I ring, no call centre. Answered my emails within the hour. No hesitation in recommending.
Date of experience: 9 July 2026
ZH
Zoe Holmes
1 review · GB
Verified
Shocking
Claim has been going on for four months. Nobody rings back. Have to chase every single time.
Date of experience: 14 June 2026
VC
V Carter
6 reviews · GB
Verified
Painless
Needed a landlord policy sorting quickly. the claims team rang me before renewal instead of just auto renewing at a higher price. Top company.
Date of experience: 27 May 2026
MP
Martin Parker
9 reviews · GB
Verified
Still waiting for refund
Got my booking wrong, then got it wrong again when they fixed it
Date of experience: 6 May 2026
Reply from Sutton & Hunter Insurance
Hi Martin, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
JO
Josh
1 review · Wakefield
Verified
Mostly great
Fine, would give 5 stars if the business insurance had been ready when they said. Price was fair which is why I didnt make more of a fuss.
Date of experience: 2 April 2026
PR
Priya
1 review · GB
Verified
Thank you
Been meaning to write this for a while. Saved me £370 a year on the shop insurance against the comparison sites. Handled my claim start to finish, I barely had to do anything. Wouldnt go anywhere else now.
Date of experience: 26 March 2026
TT
Tracy T
1 review · GB
Verified
Mostly great
not bad, not great. Middle of the road.
Date of experience: 19 March 2026
BE
Ben
1 review · GB
Verified
Below par
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 14 March 2026
Reply from Sutton & Hunter Insurance
Hi Ben, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
DC
Donna Clarke
3 reviews · GB
Verified
5 stars
Does what it says on the tin. Proper old fashioned service.
Date of experience: 8 March 2026
SA
Stacey Ahmed
7 reviews · GB
Verified
Proper service
Happy customer here.
Date of experience: 3 January 2026
SW
Stacey Williams
1 review · GB
Verified
No fuss
Rang up on Tuesday morning about a home insurance renewal. Handled my claim start to finish, I barely had to do anything. Explained the difference between the policies properly. Will be back.
Date of experience: 19 November 2025
MD
Maureen Dixon
4 reviews · GB
Verified 3 photos
Cant fault them
Absolutely brilliant from start to finish. Even the kids were made welcome. Never felt rushed. Thanks again.
Date of experience: 31 October 2025
KE
Ken
6 reviews · GB
Verified
Decent
Good price on the shop insurance, renewal jumped a lot the second year though.
Date of experience: 13 October 2025
Reply from Sutton & Hunter Insurance
Hi Ken, apologies for the mix up. Thanks for letting us put it right.
DK
Debbie K
1 review · GB
Verified
Top company
Went for a landlord policy and came away really happy. Turned up when they said they would. Highly recommended.
Date of experience: 14 October 2025
LA
Laura
4 reviews · GB
Verified
Pretty good
Fine, would give 5 stars if the van insurance had been ready when they said. Update: they did get back to me in the end.
Date of experience: 29 August 2025
CL
Claire
10 reviews · GB
Verified
Will use again
First class insurance broker.
Date of experience: 17 August 2025
MA
Mark
1 review · GB
Verified
Took a while
ok. Did what I needed. Nothing special either way. The person I dealt with was polite at least.
Date of experience: 5 August 2025
AS
Ash
7 reviews · GB
Verified
Nearly perfect
Helpful staff, took a while to get the documents through.
Date of experience: 31 July 2025
LB
Laura Bailey
2 reviews · Derby
Verified
Ok overall
Helpful staff, took a while to get the documents through.
Date of experience: 24 July 2025
Showing 1 to 20 of 98 reviews