DE
Debbie
1 review · Maidstone
Verified
Ok in the end
Mostly good. Communication could have been better in the middle bit.
Date of experience: 23 August 2026
St Helens Car Centre
Reviews 66•Bad
1.7
Verified company · Claimed profile since July 2023
Reviews (66)
SU
Sue
1 review · GB
Do not use
Rejected the car within 30 days for a fault. Took two months and a solicitor letter to get my money.
Date of experience: 10 July 2026
SA
Steve Ahmed
1 review · GB
Verified
Avoid
Charming until the money changed hands, then would not return a call.
Date of experience: 28 June 2026
JW
Jamie W
1 review · GB
Verified
Waste of money
Engine light came on a week after buying the family SUV. Warranty covered nothing. £18,300 bill
Date of experience: 1 July 2026
JO
Jo
1 review · GB
Verified
Never again
Booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 4 June 2026
SA
Sarah
1 review · GB
Verified
Rude and unhelpful
Promised a refund of £4,150 weeks ago. Every time I chase its another five working days.
Date of experience: 1 June 2026
Reply from St Helens Car Centre
Hi Sarah, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
IK
Ian K
1 review · GB
Verified
Waste of money
Engine light came on a week after buying the van. Warranty covered nothing. £14,250 bill.
Date of experience: 24 May 2026
Reply from St Helens Car Centre
Hi Ian, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.
SB
Sandra Begum
1 review · GB
Verified
Let down
added £2,550 of admin fees at the last minute that were never mentioned.
Date of experience: 5 May 2026
LR
Lucy Rees
5 reviews · GB
Verified
Do not use
rejected the car within 30 days for a fault. Took two months and a solicitor letter to get my money.
Date of experience: 29 April 2026
MA
Matt
3 reviews · GB
Verified 3 photos
Still waiting for refund
Promised a refund of £5,200 weeks ago. Every time I chase its another five working days.
Date of experience: 20 April 2026
Reply from St Helens Car Centre
Hi Matt, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
LE
Leon
1 review · GB
Verified 2 photos
Terrible service
Engine light came on a week after buying the part exchange. Warranty covered nothing. £3,750 bill
Date of experience: 4 April 2026
SA
Sam
1 review · GB
Verified
Poor communication
Advertised with full service history, turned out there was none. Should have checked but they lied to my face.
Date of experience: 29 March 2026
ZE
Zoe Edwards
8 reviews · GB
Verified
Awful
Advertised with full service history, turned out there was none. Should have checked but they lied to my face.
Date of experience: 12 March 2026
AS
Ash
8 reviews · GB
Verified
Hit and miss
good price, salesman was a bit keen on the extras.
Date of experience: 17 February 2026
Reply from St Helens Car Centre
Hi Ash, apologies for the mix up. Thanks for letting us put it right.
OW
Owen Wood
9 reviews · GB
Verified
Slow refund
Rejected the car within 30 days for a fault. Took two months and a solicitor letter to get my money.
Date of experience: 22 January 2026
SA
Sandra
1 review · GB
Verified
Shocking
Engine light came on a week after buying the estate car. Warranty covered nothing. £6,450 bill.
Date of experience: 28 November 2025
DA
Danny
8 reviews · GB
Verified
Shocking
Engine light came on a week after buying the estate car. Warranty covered nothing. £16,450 bill.
Date of experience: 17 November 2025
GA
Gavin
1 review · GB
Verified
Terrible service
Engine light came on a week after buying the family SUV. Warranty covered nothing. £2,650 bill.
Date of experience: 24 October 2025
JP
Jo Patel
1 review · GB
Verified
Rude and unhelpful
Booked in for Thursday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 7 September 2025
Reply from St Helens Car Centre
Hi Jo, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
IM
Imran
1 review · GB
Verified
Awful
whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 28 August 2025
Showing 1 to 20 of 66 reviews