JA
Jason
1 review · GB
Verified
Still waiting for refund
fridge freezer arrived with a cracked screen. Sent photos, told to wait 10 days for a decision. Still waiting.
Date of experience: 31 August 2026
Shrewsbury Tech
Reviews 2,408•Bad
1.4
Verified company · Claimed profile since December 2022
Reviews (2,408)
BM
Barry Moore
6 reviews · GB
Verified
First class
Was a bit nervous about the laptop to be honest. the technical team actually knew what they were talking about. Very happy.
Date of experience: 2 September 2026
MM
Matt Morgan
1 review · GB
Verified
Do not use
Promised a refund of £210 weeks ago. Every time I chase its another five working days.
Date of experience: 25 August 2026
DE
Debbie
1 review · GB
Verified 1 photo
Never again
Booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 30 August 2026
JH
J Hughes
1 review · GB
Waste of money
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 28 August 2026
Reply from Shrewsbury Tech
Hi J, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
TH
Tracy H
8 reviews · GB
Verified 3 photos
Awful
Promised a refund of £600 weeks ago. Every time I chase its another five working days.
Date of experience: 25 August 2026
TG
Terry Griffiths
1 review · GB
Verified
Avoid
Whoever I spoke to was rude and could not have cared less. Wont be back!
Date of experience: 25 August 2026
Reply from Shrewsbury Tech
Hi Terry, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
PA
Pam
1 review · GB
Verified
Terrible service
Website said in stock, took my £75, then an email saying 4 to 6 weeks. Cancelled.
Date of experience: 30 August 2026
AD
A Dixon
6 reviews · Coventry
Verified
Never again
Paid for next day delivery. Took six days and nobody could tell me where it was.
Date of experience: 25 August 2026
GA
Gavin
1 review · GB
Verified
Still waiting for refund
whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 28 August 2026
CH
Chris Harris
1 review · GB
Verified
Terrible service
Website said in stock, took my £250, then an email saying 4 to 6 weeks. Cancelled.
Date of experience: 26 August 2026
TP
Tina P
1 review · GB
Verified 2 photos
Waste of money
Paid £160 for the gaming PC and it was nowhere near the standard I expected.
Date of experience: 26 August 2026
DA
Darren
1 review · GB
Verified
Terrible service
Booked in for Monday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 24 August 2026
KG
Kelly Green
9 reviews · GB
Verified
Terrible service
Paid for next day delivery. Took six days and nobody could tell me where it was.
Date of experience: 23 August 2026
Reply from Shrewsbury Tech
Hi Kelly, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
JW
J Ward
1 review · GB
Verified 3 photos
Never again
laptop arrived with a cracked screen. Sent photos, told to wait 10 days for a decision. Still waiting.
Date of experience: 28 August 2026
SH
Sophie Hussain
1 review · GB
Verified
Shocking
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 26 August 2026
Reply from Shrewsbury Tech
Hi Sophie, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
SJ
Shannon J
9 reviews · GB
Never again
Returned a faulty soundbar three weeks ago. No refund and every call is a different excuse
Date of experience: 21 August 2026
LB
Lee Bell
1 review · GB
Verified
Terrible service
Paid for next day delivery. Took six days and nobody could tell me where it was.
Date of experience: 20 August 2026
LO
Louise
1 review · GB
3 photos
Awful
Website said in stock, took my £1,550, then an email saying 4 to 6 weeks. Cancelled
Date of experience: 20 August 2026
SO
Sophie
1 review · GB
Verified
Still waiting for refund
Website said in stock, took my £120, then an email saying 4 to 6 weeks. Cancelled.
Date of experience: 22 August 2026
Reply from Shrewsbury Tech
Hi Sophie, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
Showing 1 to 20 of 2,408 reviews