AD
Adam
1 review · GB
Verified
Proper service
Third time here now. my account handler rang me before renewal instead of just auto renewing at a higher price. Thanks again.
Date of experience: 27 August 2026
Shield Insurance
Reviews 1,198•Excellent
4.7
Verified company · Claimed profile since March 2024
Reviews (1,198)
GG
Gemma G
1 review · GB
Verified
Quick and easy
Lovely service, will be back.
Date of experience: 28 August 2026
LO
Louise
3 reviews · GB
Verified
Proper service
Family have used Shield Insurance for years. Made a stressful thing easy. Answered my emails within the hour. Thanks again.
Date of experience: 25 August 2026
RP
Rachel P
1 review · GB
Decent
Mostly good. Communication could have been better in the middle bit. The person I dealt with was polite at least.
Date of experience: 27 August 2026
Reply from Shield Insurance
Thanks Rachel. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
AB
Andy Brown
1 review · GB
Verified
Good overall
the lady who set it up was helpful. The rest of the process was a bit slow. The person I dealt with was polite at least.
Date of experience: 28 August 2026
OM
Owen Moore
8 reviews · GB
Verified
Excellent
Right, so I needed a travel insurance. Even the kids were made welcome. Made a stressful thing easy. Thanks again.
Date of experience: 26 August 2026
RP
Ryan Phillips
10 reviews · GB
Proper service
Very impressed with Shield Insurance.
Date of experience: 25 August 2026
RA
Raj
1 review · GB
Verified
Excellent
Needed a shop insurance sorting quickly. Handled my claim start to finish, I barely had to do anything. Handled my claim start to finish, I barely had to do anything. Highly recommended
Date of experience: 17 August 2026
TE
Terry
10 reviews · GB
Verified
Really good
Explained the difference between the policies properly. Made a stressful thing easy. Answered my emails within the hour. Top company.
Date of experience: 22 August 2026
RW
Rachel Ward
1 review · GB
Verified
Superb
Was a bit nervous about the travel insurance to be honest. Same person every time I ring, no call centre. Great stuff
Date of experience: 23 August 2026
MC
Mo Carter
10 reviews · GB
Verified
Thank you
£310 well spent.
Date of experience: 20 August 2026
LO
Louise
1 review · GB
Verified
Excellent service again
Explained the difference between the policies properly. Handled my claim start to finish, I barely had to do anything. Highly recommended
Date of experience: 16 August 2026
DA
Dave
1 review · GB
Verified
Would use again
Fine, would give 5 stars if the van insurance had been ready when they said.
Date of experience: 18 August 2026
SW
Shannon Williams
1 review · GB
Verified 3 photos
Cheers
Superb. Thank you the claims team!
Date of experience: 18 August 2026
HA
Hannah
9 reviews · GB
Verified
Brilliant service
Saved me £300 a year on the fleet policy against the comparison sites. Handled my claim start to finish, I barely had to do anything. Communication was spot on the whole way through.
Date of experience: 17 August 2026
BR
Barry Rees
3 reviews · GB
Verified
Cheers
Was a bit nervous about the travel insurance to be honest. Price was £490 which was less than I had been quoted elsewhere. Parking was easy too.
Date of experience: 12 August 2026
Reply from Shield Insurance
Cheers Barry! Lovely to hear. Thanks for choosing us.
AB
Abi Brown
9 reviews · GB
Verified
Painless
Got cover for a tricky classic car policy nobody else would touch. Communication was spot on the whole way through. Proper service.
Date of experience: 14 August 2026
EC
Emma Cooper
1 review · GB
Verified
Perfect
Really pleased with Shield Insurance. Documents emailed within ten minutes. Made a stressful thing easy.
Date of experience: 10 August 2026
SH
Shannon
5 reviews · GB
Verified
No fuss
Right, so I needed a home insurance renewal. Answered my emails within the hour. Sorted.
Date of experience: 13 August 2026
FA
Fatima
8 reviews · GB
Verified
Highly recommended
Cant fault them. Explained the difference between the policies properly. Job done.
Date of experience: 12 August 2026
Showing 1 to 20 of 1,198 reviews