NH
Nicola Holmes
4 reviews · GB
Verified
Rude and unhelpful
£590 for a ten minute consult and some tablets. Absolute rip off.
Date of experience: 22 August 2026
Sheffield Pet Hospital
Reviews 258•Bad
1.5
Verified company · Claimed profile since January 2021
Reviews (258)
BE
Bethan
10 reviews · Enfield
Verified
Avoid
Emailed three times and rang twice about the annual booster. Not one reply. Gave up and went elsewhere.
Date of experience: 25 August 2026
Reply from Sheffield Pet Hospital
Hi Bethan, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
CR
Claire R
8 reviews · GB
Verified
Top company
Top notch. Recommended.
Date of experience: 16 August 2026
JE
Jenny
3 reviews · GB
Verified
5 stars
Third time here now. Kept costs down where they could, £1,650 for the emergency visit was fair. Never rush you, even when they are busy. Told everyone at work about them.
Date of experience: 18 August 2026
KD
Kevin Dixon
6 reviews · GB
Verified
Terrible service
Never rang with the blood results. Had to chase three times over a week.
Date of experience: 4 August 2026
MO
Mo
9 reviews · GB
Verified
Will use again
Always ring the next day to see how he is doing. Went above and beyond really. When we had to say goodbye to our old girl they were so kind, gave us all the time we needed. Never felt rushed. Thanks the vet!
Date of experience: 24 July 2026
ME
Megan
1 review · GB
Verified
Waste of money
Paid £40 for the emergency visit and it was nowhere near the standard I expected.
Date of experience: 25 July 2026
MG
Matt G
1 review · GB
Verified
Do not use
Paid £1,150 for the x ray and it was nowhere near the standard I expected
Date of experience: 9 July 2026
CT
Connor Thompson
1 review · GB
Verified
Never again
emergency line went to voicemail. Twice. Drove 40 minutes to another vet.
Date of experience: 12 July 2026
RD
Rob Davies
1 review · GB
Verified
Good overall
Mostly good. Communication could have been better in the middle bit. Just thought people should know.
Date of experience: 13 July 2026
ME
Martin Evans
8 reviews · GB
Verified
Never again
quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 5 July 2026
AP
Alan Patel
1 review · GB
Verified
Terrible service
Never rang with the blood results. Had to chase three times over a week.
Date of experience: 3 July 2026
AD
Andy Dixon
1 review · GB
Verified
Shocking
Nobody answers the phone. Left messages, no call back. Terrible for a veterinary practice.
Date of experience: 2 July 2026
Reply from Sheffield Pet Hospital
Hi Andy, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
DM
Donna Moore
4 reviews · GB
Verified
Do not use
£1,500 for a ten minute consult and some tablets. Absolute rip off.
Date of experience: 14 June 2026
Reply from Sheffield Pet Hospital
Hi Donna, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
MT
Megan Taylor
1 review · GB
Verified
Rude and unhelpful
£130 for a ten minute consult and some tablets. Absolute rip off.
Date of experience: 14 June 2026
KW
Kwame White
3 reviews · GB
Verified
Would use again
Treatment fine. Felt a bit pushed towards the expensive tests. Would probably still use them again though.
Date of experience: 6 June 2026
Reply from Sheffield Pet Hospital
Hi Kwame, apologies for the mix up. Thanks for letting us put it right.
CA
Carl
1 review · Preston
Verified 2 photos
Rude and unhelpful
Emergency line went to voicemail. Twice. Drove 40 minutes to another vet.
Date of experience: 1 June 2026
MA
Martin
1 review · GB
Verified
Avoid
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 4 June 2026
Reply from Sheffield Pet Hospital
Hi Martin, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
KS
Karen Smith
1 review · GB
Verified 1 photo
Avoid
Paid £1,050 for the putting our old boy to sleep and it was nowhere near the standard I expected
Date of experience: 30 May 2026
ZW
Zoe W
2 reviews · GB
Verified 3 photos
Below par
Misdiagnosed our dog twice. Second opinion elsewhere found the problem straight away.
Date of experience: 25 May 2026
Reply from Sheffield Pet Hospital
Hi Zoe, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
Showing 1 to 20 of 258 reviews