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Restaurant in Salisbury
Shaw & Anchor

Shaw & Anchor

Reviews 4,561Bad
1.7

Verified company · Claimed profile since May 2022

Reviews (4,561)

KT

K Thompson

9 reviews · GB

Verified

Really good

Superb. Thank you the front of house team.

Date of experience: 28 August 2026

JP

Jamie Parker

1 review · GB

Verified

Avoid

Emailed three times and rang twice about the sharing platter. Not one reply. Gave up and went elsewhere.

Date of experience: 30 August 2026

KI

Kirsty

1 review · GB

Verified 3 photos

Rude and unhelpful

Tried to book by phone four times, no answer, no reply to the email. Gave up in the end.

Date of experience: 31 August 2026

PA

Pam

1 review · GB

Verified

Do not use

Manager was rude when we mentioned the set lunch was undercooked. Basically told us we were wrong. Awful attitude.

Date of experience: 30 August 2026

Reply from Shaw & Anchor

Hi Pam, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.

WH

Wayne Hughes

8 reviews · GB

Verified

Rude and unhelpful

Promised a refund of £35 weeks ago. Every time I chase its another five working days.

Date of experience: 26 August 2026

BR

Ben R

8 reviews · GB

Verified 3 photos

Terrible service

Tried to book by phone four times, no answer, no reply to the email. Gave up in the end.

Date of experience: 28 August 2026

TC

T Carter

10 reviews · GB

Verified

Terrible service

Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.

Date of experience: 23 August 2026

HB

Holly B

10 reviews · GB

Verified

Never again

Manager was rude when we mentioned the bottomless brunch was undercooked. Basically told us we were wrong. Awful attitude.

Date of experience: 26 August 2026

ZW

Zoe Ward

1 review · GB

Verified

Do not use

sharing platter was dry and tasteless. For £55 a head I expected a lot better. Very disappointed.

Date of experience: 25 August 2026

LL

Lisa Lewis

1 review · GB

Verified

Do not use

Manager was rude when we mentioned the steak was undercooked. Basically told us we were wrong. Awful attitude.

Date of experience: 26 August 2026

Reply from Shaw & Anchor

Hi Lisa, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.

LI

Lisa

10 reviews · Northampton

Verified

Poor communication

Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.

Date of experience: 20 August 2026

TP

Tracy Price

3 reviews · GB

Verified

Rude and unhelpful

Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.

Date of experience: 26 August 2026

PB

Paul Bailey

1 review · GB

Verified

Rude and unhelpful

Got my booking wrong, then got it wrong again when they fixed it.

Date of experience: 21 August 2026

JH

Jason Holmes

1 review · GB

Verified

Could be better

Service was fine, price was a bit higher than expected at £60. Hopefully it was a one off.

Date of experience: 21 August 2026

Reply from Shaw & Anchor

Hi Jason, thank you for the review. We have taken your comments on board and are looking at how we can do better.

KM

Kelly Morgan

5 reviews · GB

Verified

Not great

Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.

Date of experience: 24 August 2026

Reply from Shaw & Anchor

Hi Kelly, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.

ST

Shannon Thompson

1 review · GB

Verified

Never again

Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.

Date of experience: 20 August 2026

AM

Amy

1 review · GB

Verified 1 photo

Not great

sunday roast was dry and tasteless. For £75 a head I expected a lot better. Very disappointed.

Date of experience: 26 August 2026

AM

Aisha M

9 reviews · GB

Verified

Could be better

Food was good but we waited nearly 40 minutes between starters and mains. Nobody came to explain. Would go back on a quieter night. Would probably still use them again though.

Date of experience: 26 August 2026

JP

Jason P

2 reviews · Swindon

Verified

Waste of money

Christmas party was dry and tasteless. For £95 a head I expected a lot better. Very disappointed.

Date of experience: 24 August 2026

Reply from Shaw & Anchor

Hi Jason, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.

BW

Becky Walker

8 reviews · GB

Verified

Waste of money

Whoever I spoke to was rude and could not have cared less. Wont be back

Date of experience: 18 August 2026

Reply from Shaw & Anchor

Hi Becky, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.

Showing 1 to 20 of 4,561 reviews