Verified company · Claimed profile since January 2023
Kwame Hill
1 review · GB
Deposit returned in full within five days of moving out. the lettings negotiator was friendly and knew exactly what they were doing. Reported a leak on a Sunday and someone was out Monday morning. Great stuff.
Date of experience: 27 August 2026
Kirsty Phillips
1 review · Cambridge
Fine as agents go. Repairs take a while but do get done. The person I dealt with was polite at least.
Date of experience: 31 August 2026
Stacey Brown
8 reviews · GB
the office was helpful. The rest of the process was a bit slow. Price was fair which is why I didnt make more of a fuss.
Date of experience: 29 August 2026
Reply from Sharpe & Gibson Lettings
Hi Stacey, thank you for the review. We have taken your comments on board and are looking at how we can do better.
Sue Evans
1 review · GB
Deposit returned in full within five days of moving out. They rang the next day to check everything was ok. Even sorted a small extra thing for free. No hesitation in recommending.
Date of experience: 28 August 2026
Mark W
1 review · GB
Second time using Sharpe & Gibson Lettings, first was a couple of years ago. Deposit returned in full within five days of moving out. Even sorted a small extra thing for free. Highly recommended.
Date of experience: 22 August 2026
Graham
1 review · GB
Tried to keep £470 of our deposit for cleaning a flat we left spotless. Went to the deposit scheme and got it all back.
Date of experience: 28 August 2026
Kate Ward
8 reviews · GB
Top service. As a landlord they found tenants in a fortnight and have been zero hassle since. Cant recommend them enough.
Date of experience: 27 August 2026
Jan Hall
2 reviews · Swansea
Took three weeks to get the deposit back but got it all in the end.
Date of experience: 24 August 2026
Reply from Sharpe & Gibson Lettings
Hi Jan, thank you for the review. We have taken your comments on board and are looking at how we can do better.
L Price
1 review · GB
Property manager was condescending and treated us like we were lying about the damp.
Date of experience: 15 August 2026
Reply from Sharpe & Gibson Lettings
Hi L, thank you for telling us. We have spoken to the team member involved and we apologise.
Gemma
1 review · GB
emailed three times and rang twice about the new tenancy. Not one reply. Gave up and went elsewhere.
Date of experience: 16 August 2026
Reply from Sharpe & Gibson Lettings
Hi Gemma, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
Martin Foster
1 review · GB
Recommended by a friend and glad I listened. Inventory was thorough and fair at check out. Moved into the new tenancy within a week of viewing, all paperwork done online. Job done.
Date of experience: 7 August 2026
Sue J
1 review · Edinburgh
Fine, would give 5 stars if the boiler repair had been ready when they said. Would probably still use them again though.
Date of experience: 1 August 2026
Reply from Sharpe & Gibson Lettings
Thanks Sue. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
Shannon Owen
1 review · GB
Very good service and a decent price. Recommended.
Date of experience: 27 July 2026
Jade Taylor
5 reviews · GB
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 30 July 2026
Reply from Sharpe & Gibson Lettings
Hi Jade, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
Phil
1 review · GB
Really pleased with the boiler repair.
Date of experience: 21 July 2026
Reply from Sharpe & Gibson Lettings
Cheers Phil! Lovely to hear. Thanks for choosing us.
Terry C
1 review · Canterbury
Not bad, not great. Middle of the road. Would probably still use them again though.
Date of experience: 15 July 2026
Adam Hall
2 reviews · GB
Service was fine, price was a bit higher than expected at £830.
Date of experience: 12 July 2026
Gary K
7 reviews · GB
Nobody answers the phone. Left messages, no call back. Terrible for a letting agency.
Date of experience: 14 July 2026
Sam Harris
1 review · Swansea
Promised a refund of £1,200 weeks ago. Every time I chase its another five working days.
Date of experience: 5 July 2026
Nicola Robinson
5 reviews · GB
£320 well spent.
Date of experience: 4 July 2026
Showing 1 to 20 of 351 reviews