Verified company · Claimed profile since June 2024
Mark Turner
2 reviews · GB
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 18 August 2026
Reply from Scarborough Holiday Lets
Hi Mark, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
Kwame
1 review · GB
Not bad, not great. Middle of the road.
Date of experience: 15 July 2026
Reply from Scarborough Holiday Lets
Hi Kwame, apologies for the mix up. Thanks for letting us put it right.
Stacey
1 review · GB
Service was fine, price was a bit higher than expected at £620. Price was fair which is why I didnt make more of a fuss.
Date of experience: 24 June 2026
M Taylor
5 reviews · GB
Compared a few places before going with Scarborough Holiday Lets. Booking was easy and they answered every question within the hour. Made a stressful thing easy. Text to confirm the day before. Very happy.
Date of experience: 11 May 2026
Jan Williams
1 review · Leicester
Compared a few places before going with Scarborough Holiday Lets. Hot tub was ready and hot when we arrived. 5 stars from me.
Date of experience: 30 April 2026
L Carter
6 reviews · GB
Beautiful location, kitchen was poorly equipped. Two pans for six people. Just thought people should know
Date of experience: 30 March 2026
Sarah F
1 review · GB
Nice place but not as clean as we would like. Dust on skirting boards, cobwebs in the porch.
Date of experience: 14 March 2026
Mo
10 reviews · GB
Nobody answers the phone. Left messages, no call back. Terrible for a holiday let company!
Date of experience: 8 March 2026
Reply from Scarborough Holiday Lets
Hi Mo, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
R Parker
1 review · GB
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 7 February 2026
Liam
5 reviews · GB
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 7 January 2026
Reply from Scarborough Holiday Lets
Hi Liam, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
Chloe Carter
4 reviews · GB
Quick review because they deserve it. £670 for the week was fair for what we got. Told everyone at work about them.
Date of experience: 1 January 2026
Alan Ali
1 review · GB
Paid £1,750 for the long weekend and it was nowhere near the standard I expected.
Date of experience: 17 September 2025
Danny Foster
1 review · Glasgow
Recommended by a friend and glad I listened. Welcome hamper with local bread, milk and a bottle of wine.
Date of experience: 19 August 2025
Karen T
1 review · GB
Arrived to find the cottage double booked. Put us up in a caravan and offered no refund of the difference.
Date of experience: 30 April 2025
Ken
3 reviews · GB
Just wanted to say thank you. Turned up when they said they would. Nothing was too much trouble. Brilliant service.
Date of experience: 17 April 2025
Neil H
2 reviews · GB
Got my booking wrong, then got it wrong again when they fixed it
Date of experience: 4 April 2025
Reply from Scarborough Holiday Lets
Hi Neil, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
Paul Thompson
1 review · GB
Got my booking wrong, then got it wrong again when they fixed it
Date of experience: 30 March 2025
L White
1 review · GB
Good stay, hot tub took two days to get hot enough. Would probably still use them again though.
Date of experience: 6 January 2025
Barry
1 review · GB
no response to messages about the broken boiler for two days. Cold showers in February.
Date of experience: 26 November 2024
Sam Cooper
3 reviews · GB
Absolutely brilliant from start to finish. Spotless, someone had clearly taken real care. They rang the next day to check everything was ok. Recommend to anyone.
Date of experience: 19 October 2024
Reply from Scarborough Holiday Lets
Thank you for the kind words Sam. Recommendations like this mean a lot to a small holiday let company.
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