AB
Abi
1 review · GB
Nearly perfect
Mostly good. Communication could have been better in the middle bit. The person I dealt with was polite at least
Date of experience: 25 August 2026
Romford Insurance Brokers
Reviews 243•Great
4.1
Verified company · Claimed profile since December 2023
Reviews (243)
CG
C Green
6 reviews · GB
Verified
Quick and easy
Absolutely brilliant from start to finish. Price was £3,900 which was less than I had been quoted elsewhere. Would use again!
Date of experience: 23 August 2026
Reply from Romford Insurance Brokers
Glad we could help C. See you next time.
HA
Hannah
1 review · GB
Verified
Good, minor niggle
Good classic car policy in the end but it took longer than promised. Would probably still use again.
Date of experience: 26 August 2026
LH
Lisa Hall
5 reviews · GB
Verified
First class
Documents emailed within ten minutes. Explained the difference between the policies properly. You can tell they actually care.
Date of experience: 25 August 2026
Reply from Romford Insurance Brokers
Thank you for the kind words Lisa. Recommendations like this mean a lot to a small insurance broker.
HA
Hannah
4 reviews · GB
Verified
Mostly great
Good home insurance renewal in the end but it took longer than promised. Would probably still use again.
Date of experience: 23 August 2026
RH
Raj H
1 review · GB
Verified
Brilliant service
Needed a shop insurance sorting quickly. the lady who set it up was friendly and knew exactly what they were doing. Recommend to anyone.
Date of experience: 17 August 2026
RH
Raj Harris
1 review · GB
Verified
Could be better
Service was fine, price was a bit higher than expected at £780. Update: they did get back to me in the end.
Date of experience: 13 August 2026
EF
Emma Foster
1 review · Manchester
Verified
Highly recommended
Very impressed with Romford Insurance Brokers.
Date of experience: 11 August 2026
GE
Graham E
1 review · GB
Verified
Spot on
Used them for a home insurance renewal and then again for another one. Documents emailed within ten minutes. Sorted.
Date of experience: 1 August 2026
OW
Owen
1 review · Croydon
Verified 1 photo
Do not use
claim has been going on for four months. Nobody rings back. Have to chase every single time.
Date of experience: 2 August 2026
KW
Kelly W
8 reviews · Derby
Verified 3 photos
Thank you
Popped in on the off chance on Tuesday. Faultless.
Date of experience: 30 July 2026
Reply from Romford Insurance Brokers
Glad we could help Kelly. See you next time.
JU
Julie
2 reviews · Guildford
Verified
Fantastic
Cant fault them. Made a stressful thing easy. Explained the difference between the policies properly. Highly recommended.
Date of experience: 30 July 2026
JA
Jan
5 reviews · GB
Verified 3 photos
Below par
Promised a refund of £470 weeks ago. Every time I chase its another five working days.
Date of experience: 20 July 2026
JC
Jamie Carter
1 review · Southampton
Verified
Let down
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 22 July 2026
JW
J White
3 reviews · GB
Verified
Great value
Been meaning to write this for a while. They rang the next day to check everything was ok. Really impressed.
Date of experience: 8 July 2026
CE
C Edwards
7 reviews · GB
Verified
Great communication
Lovely people, no messing about.
Date of experience: 9 July 2026
ST
Stuart
1 review · GB
Verified
Perfect
Used Romford Insurance Brokers for a home insurance renewal last month. the lady who set it up was friendly and knew exactly what they were doing. Handled my claim start to finish, I barely had to do anything. Even my dad was impressed and he is never impressed. Told everyone at work about them.
Date of experience: 6 July 2026
OF
Owen Foster
1 review · GB
Verified
Cheers
Just wanted to say thank you. Handled my claim start to finish, I barely had to do anything. Nice touch with the follow up call.
Date of experience: 10 June 2026
HJ
Hannah Jackson
7 reviews · GB
Verified
5 stars
Saved me £720 a year on the home insurance renewal against the comparison sites. Saved me £720 a year on the home insurance renewal against the comparison sites. Handled my claim start to finish, I barely had to do anything. Proper old fashioned service. Told everyone at work about them!
Date of experience: 5 June 2026
JO
Jo
1 review · GB
Verified
Shocking
renewal went up £670 with no explanation. Found the same cover elsewhere for far less.
Date of experience: 7 June 2026
Reply from Romford Insurance Brokers
Hi Jo, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
Showing 1 to 20 of 243 reviews