NB
Nadia Bailey
1 review · GB
Verified
Fantastic
Booked in for a monthly support contract after a bad experience elsewhere. Recovered every photo from a dead hard drive I thought was gone. Cant recommend them enough
Date of experience: 3 July 2026
Romano IT Solutions
Reviews 18•Excellent
4.8
Verified company · Claimed profile since September 2024
Reviews (18)
BE
Becky
1 review · GB
Verified
Happy enough
the helpdesk was helpful. The rest of the process was a bit slow.
Date of experience: 1 May 2026
AB
Abi
9 reviews · GB
Verified
Ok in the end
the helpdesk was helpful. The rest of the process was a bit slow. Hopefully it was a one off.
Date of experience: 22 April 2026
WW
Wayne W
1 review · GB
Verified
Lovely people
Cant fault them. Answer the phone within three rings, every time. 10/10.
Date of experience: 1 April 2026
CA
Callum Ahmed
1 review · Sunderland
Verified
Great value
popped in on the off chance on Tuesday. No pressure, no upselling, just good honest service. the owner fixed it remotely in 20 minutes. Top company.
Date of experience: 16 February 2026
TL
Tracy Lewis
1 review · GB
Verified
Would recommend
Used Romano IT Solutions twice now and both times spot on.
Date of experience: 12 February 2026
IA
Ian
1 review · Portsmouth
Verified
Ok overall
Service was fine, price was a bit higher than expected at £200.
Date of experience: 4 February 2026
Reply from Romano IT Solutions
Thanks Ian. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
GE
Gemma
1 review · GB
Verified 1 photo
Fantastic
Used them for a backup system and then again for another one. the engineer fixed it remotely in 20 minutes. Wouldnt go anywhere else now.
Date of experience: 18 November 2025
HW
Hannah W
1 review · GB
Verified
Great communication
First class IT support company.
Date of experience: 17 September 2025
DM
Darren Mitchell
9 reviews · Lancaster
Verified
Brilliant service
Compared a few places before going with Romano IT Solutions. Excellent, thank you.
Date of experience: 8 August 2025
LW
Lee Walker
1 review · GB
Proper service
Fast, friendly and fairly priced. What more do you want.
Date of experience: 25 May 2025
LE
Lee
1 review · GB
Verified
Quick and easy
Great backup system, great price
Date of experience: 24 May 2025
BK
Ben King
7 reviews · GB
Job done
No complaints at all.
Date of experience: 7 May 2025
CC
Callum Cox
1 review · GB
Verified
Will use again
popped in on the off chance on Wednesday. Price was £1,500 which was less than I had been quoted elsewhere. Explain things without making you feel stupid. Thanks our account manager!
Date of experience: 8 April 2025
AB
Abi
1 review · GB
Verified
Recommended
Went for a Microsoft 365 set up and came away really happy. Made a stressful thing easy. 5 stars from me.
Date of experience: 23 March 2025
Reply from Romano IT Solutions
Thank you Abi, we will pass this on to the team.
LE
Leon
1 review · GB
Verified
Excellent
Right, so I needed a virus removal. the helpdesk fixed it remotely in 20 minutes. Explain things without making you feel stupid. Been telling everyone about them. Told everyone at work about them.
Date of experience: 9 March 2025
AN
Andy
3 reviews · GB
Verified
Excellent
Recovered every photo from a dead hard drive I thought was gone. Turned up when they said they would. Migrated 30 mailboxes over a weekend with zero downtime. Will be back.
Date of experience: 26 November 2024
KW
Kwame
3 reviews · GB
Verified
Cheers
Explain things without making you feel stupid. the owner fixed it remotely in 20 minutes. Parking was easy too.
Date of experience: 10 October 2024
Showing 1 to 18 of 18 reviews