Nobody answers the phone. Left messages, no call back. Terrible for a car dealership.
Date of experience: 27 August 2026
Reply from Riverside Motor Company
Hi Ryan, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
MO
Mo
6 reviews · GB
Verified
Good overall
Decent, a couple of things were missed first time round but they came back to sort it. The person I dealt with was polite at least
Date of experience: 25 August 2026
GH
Gavin H
2 reviews · GB
Verified
First class
Ten out of ten!
Date of experience: 15 August 2026
NH
Neil Hussain
8 reviews · GB
Verified
Happy enough
Decent car, a couple of scuffs they said they would sort were not done at collection. Would probably still use them again though.
Date of experience: 16 August 2026
Reply from Riverside Motor Company
Thanks Neil. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
EM
Emma
1 review · GB
Would recommend
Top notch. Recommended.
Date of experience: 8 August 2026
AK
Abi Kaur
1 review · GB
Verified
Slow but got there
Decent, a couple of things were missed first time round but they came back to sort it. Hopefully it was a one off.
Date of experience: 4 August 2026
IB
Imran Bell
1 review · GB
Verified
Very happy
No complaints at all.
Date of experience: 20 July 2026
WA
Wayne
1 review · GB
Average
Mostly good. Communication could have been better in the middle bit.
Date of experience: 3 July 2026
Reply from Riverside Motor Company
Hi Wayne, thank you for the review. We have taken your comments on board and are looking at how we can do better.
KB
Ken Bell
7 reviews · GB
Verified
Job done
spot on. Exactly as described.
Date of experience: 26 June 2026
JT
Jo Turner
8 reviews · GB
Verified
Brilliant
Just wanted to say thank you. Everything they said about the car was true. Thanks again.
Date of experience: 11 June 2026
CK
C King
9 reviews · GB
Verified
Cheers
Was dreading sorting the automatic for my dad. Answered my emails within the hour. Job done
Date of experience: 5 June 2026
AI
Aisha
1 review · GB
Verified
Brilliant service
Sorted, cheers
Date of experience: 4 June 2026
BE
Ben
1 review · GB
Verified
Very professional
Paperwork done in 20 minutes, no hidden admin fees. Gave me a fair price for my part exchange, more than the online buyers. Parking was easy too. 10/10.
Date of experience: 1 June 2026
Reply from Riverside Motor Company
Glad we could help Ben. See you next time.
KP
Karen P
1 review · GB
Verified
Decent
Service was fine, price was a bit higher than expected at £4,100. Just thought people should know.
Date of experience: 23 May 2026
MO
Mo
1 review · GB
Verified
Lovely people
Brilliant, thank you. Proper old fashioned service
Date of experience: 29 May 2026
Reply from Riverside Motor Company
Thank you Mo, we will pass this on to the team.
LE
Leon
1 review · Derby
Verified
Helpful staff
Used them for a estate car and then again for another one. Car was immaculate on collection with a full tank. Car was immaculate on collection with a full tank. 10/10.
Date of experience: 21 May 2026
NE
Neil
8 reviews · GB
Verified
Thank you
Needed a part exchange sorting quickly. Nothing was too much trouble. Third car we have bought here, says it all. Really impressed.
Date of experience: 1 May 2026
DA
Darren
1 review · GB
Verified
Very happy
Good comms, quick, sorted. Thanks.
Date of experience: 30 April 2026
RB
R Brown
2 reviews · GB
Verified
Thank you
Gave me a fair price for my part exchange, more than the online buyers. £4,800 for the used Focus was below the book price. Proper service
Date of experience: 24 April 2026
KT
K Thompson
2 reviews · GB
Verified
Good, minor niggle
Car is fine. Warranty claim took some pushing. Update: they did get back to me in the end