SH
Shannon
1 review · GB
Verified
Friendly and helpful
Fast, friendly and fairly priced. What more do you want. Cheaper than the big names by miles.
Date of experience: 27 August 2026
Pure Clean
Reviews 41•Poor
2.4
Verified company · Claimed profile since April 2023
Reviews (41)
SI
Simon
3 reviews · GB
Verified
Waste of money
Booked in for Tuesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 18 August 2026
Reply from Pure Clean
Hi Simon, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
HD
Helen Dixon
8 reviews · GB
Verified
Avoid
promised a refund of £85 weeks ago. Every time I chase its another five working days.
Date of experience: 8 August 2026
JD
Jan Davies
1 review · GB
Verified
Shocking
Cleaner was on her phone half the time and left after an hour of a two hour booking
Date of experience: 1 August 2026
JC
Jason C
1 review · GB
Verified
Good but slow
Ok. Did what I needed. Nothing special either way. Might have been unlucky!
Date of experience: 3 June 2026
TO
Tracy Owen
1 review · GB
Verified
Decent
Good clean, missed a few bits under the beds. Came back to sort it.
Date of experience: 23 May 2026
RO
Rob
1 review · GB
Verified
Not impressed
Cancelled a booking with a weeks notice and they kept the deposit.
Date of experience: 10 April 2026
CS
Claire Smith
1 review · GB
Could be better
Good weekly clean in the end but it took longer than promised. Would probably still use again!
Date of experience: 20 March 2026
JO
Jo
1 review · GB
Verified
Hit and miss
Reliable, £55 is a bit steep for two hours. Might have been unlucky.
Date of experience: 7 March 2026
AI
Aisha
1 review · Wakefield
Mixed experience
decent, a couple of things were missed first time round but they came back to sort it. Price was fair which is why I didnt make more of a fuss.
Date of experience: 17 January 2026
AC
Aaron Clark
7 reviews · GB
Faultless
Rang up on Monday morning about a oven clean. Turned up when they said they would. Cheaper than the big names by miles.
Date of experience: 8 January 2026
KA
Kate
9 reviews · GB
Verified 1 photo
Superb
Popped in on the off chance on Tuesday. Fitted us in at short notice. Same cleaner every week, she is brilliant. Cant recommend them enough.
Date of experience: 15 December 2025
OH
Owen Hughes
7 reviews · GB
Verified
Still waiting for refund
Nobody answers the phone. Left messages, no call back. Terrible for a cleaning company.
Date of experience: 18 October 2025
PR
Priya Robinson
8 reviews · GB
Verified
Awful
Paid £40 for a window clean and the landlord still charged us for cleaning. Skirting boards untouched, oven barely wiped.
Date of experience: 8 September 2025
SB
Stacey Bell
1 review · GB
Verified
Below par
Cancelled a booking with a weeks notice and they kept the deposit!
Date of experience: 24 August 2025
AR
Adam Robinson
1 review · GB
Verified
Avoid
Cleaner was on her phone half the time and left after an hour of a two hour booking.
Date of experience: 24 July 2025
SH
Sarah Hall
9 reviews · GB
Verified
Rude and unhelpful
No show twice. No call. Had to do the end of tenancy clean myself the night before.
Date of experience: 29 June 2025
EL
Ellie
1 review · GB
Verified
Waste of money
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 24 June 2025
RW
Rachel W
4 reviews · Peterborough
Verified
Good, minor niggle
Reliable, £100 is a bit steep for two hours. Price was fair which is why I didnt make more of a fuss.
Date of experience: 12 June 2025
BB
Becky B
1 review · GB
Verified
Awful
Paid £400 for a carpet clean and the landlord still charged us for cleaning. Skirting boards untouched, oven barely wiped.
Date of experience: 11 May 2025
Showing 1 to 20 of 41 reviews