RC
R Cox
1 review · Southampton
Verified
Would recommend
Classes are brilliant, day pass is my favourite. Classes are brilliant, day pass is my favourite. Cant recommend them enough.
Date of experience: 1 September 2026
Pulse Performance
Reviews 4,130•Excellent
4.3
Verified company · Claimed profile since July 2023
Reviews (4,130)
LI
Lisa
4 reviews · GB
Verified
Decent
Decent, a couple of things were missed first time round but they came back to sort it. Update: they did get back to me in the end.
Date of experience: 26 August 2026
KE
Kelly
4 reviews · GB
Verified
Helpful staff
Really easy to deal with. Would use again.
Date of experience: 27 August 2026
AB
Aaron B
8 reviews · GB
Verified
Happy enough
Fine, would give 5 stars if the spin class had been ready when they said. The person I dealt with was polite at least.
Date of experience: 27 August 2026
AH
Alan Harris
7 reviews · GB
Verified
Would recommend
Been meaning to write this for a while. Even the kids were made welcome. Turned up when they said they would. Excellent, thank you.
Date of experience: 30 August 2026
DO
Donna
5 reviews · GB
Verified
Good overall
Good yoga class in the end but it took longer than promised. Would probably still use again. Price was fair which is why I didnt make more of a fuss.
Date of experience: 29 August 2026
GE
Gemma
3 reviews · GB
Verified
Recommended
Never have to wait for a squat rack, even at 6pm. the class instructor was friendly and knew exactly what they were doing. Faultless.
Date of experience: 27 August 2026
RB
Rob Begum
4 reviews · GB
Verified
Would recommend
Never have to wait for a squat rack, even at 6pm. Fitted us in at short notice. No pressure, no upselling, just good honest service. Will be back!
Date of experience: 31 August 2026
RD
Rachel Davies
9 reviews · GB
Verified 1 photo
Would recommend
Used them for a yoga class and then again for another one. the class instructor put together a plan for me and checks in every week. Will be back.
Date of experience: 31 August 2026
LO
Louise
2 reviews · GB
No fuss
Very impressed with Pulse Performance. Even my dad was impressed and he is never impressed.
Date of experience: 1 September 2026
LO
Louise
3 reviews · GB
Verified
Wouldnt rush back
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 26 August 2026
Reply from Pulse Performance
Hi Louise, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
KE
Kevin
1 review · GB
Verified 2 photos
Helpful staff
Compared a few places before going with Pulse Performance. Lost two stone since joining in January. Very happy.
Date of experience: 1 September 2026
LO
Louise
1 review · GB
Verified
Not impressed
Half the treadmills broken for two months. Showers cold. Not worth the fee.
Date of experience: 28 August 2026
Reply from Pulse Performance
Hi Louise, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
CE
Claire Edwards
1 review · GB
Verified
Really good
the PT put together a plan for me and checks in every week. Nothing was too much trouble. You can tell they actually care. Even sorted a small extra thing for free. Job done.
Date of experience: 26 August 2026
HR
Helen Richardson
9 reviews · GB
Verified
Waste of money
Staff sit on their phones. Asked for help with a machine and got a sigh.
Date of experience: 30 August 2026
Reply from Pulse Performance
Hi Helen, thank you for telling us. We have spoken to the team member involved and we apologise.
NC
Nicola Cox
10 reviews · GB
Verified
Excellent
Second time using Pulse Performance, first was a couple of years ago. They rang the next day to check everything was ok. Not a posers gym, everyone is friendly and helps each other out. Thanks the reception staff!
Date of experience: 27 August 2026
TR
T Rees
6 reviews · GB
Verified
Hit and miss
Mostly good. Communication could have been better in the middle bit. Might have been unlucky.
Date of experience: 30 August 2026
MW
Megan Ward
1 review · GB
Verified
Fine
Decent kit, changing rooms need a refresh. The person I dealt with was polite at least.
Date of experience: 28 August 2026
Reply from Pulse Performance
Hi Megan, thank you for the review. We have taken your comments on board and are looking at how we can do better.
DT
D Taylor
8 reviews · Reading
Verified
Superb
Recommended by a friend and glad I listened. Price was £440 which was less than I had been quoted elsewhere. Lost two stone since joining in January. Wouldnt go anywhere else now.
Date of experience: 24 August 2026
KE
Kelly
7 reviews · GB
Verified
Decent
not bad, not great. Middle of the road. Hopefully it was a one off.
Date of experience: 23 August 2026
Showing 1 to 20 of 4,130 reviews