PS
Paul Singh
3 reviews · GB
Verified
Superb
First class electronics retailer. Proper old fashioned service.
Date of experience: 2 September 2026
Pulse Direct
Reviews 458•Excellent
4.6
Verified company · Claimed profile since January 2023
Reviews (458)
GA
Graham Ahmed
1 review · GB
Verified
Mostly great
Good 65 inch TV in the end but it took longer than promised. Would probably still use again.
Date of experience: 31 August 2026
Reply from Pulse Direct
Hi Graham, thank you for the review. We have taken your comments on board and are looking at how we can do better.
BA
Barry
1 review · GB
Verified
Very happy
Cant fault them. Cheaper than the big chains by £170 and they price matched without an argument. Great stuff
Date of experience: 31 August 2026
SB
Sam Begum
7 reviews · GB
Verified
Top marks
First time using Pulse Direct, found them on google. Proper service.
Date of experience: 24 August 2026
CR
Craig
1 review · GB
Verified 2 photos
No fuss
Cant fault them. Set the TV up and showed my mum how to use it. Very happy.
Date of experience: 24 August 2026
AC
A Carter
8 reviews · GB
Verified 2 photos
Top marks
Rang up on Wednesday morning about a air fryer. No pressure, no upselling, just good honest service. Delivery slot was a two hour window and they hit it. Will be back.
Date of experience: 18 August 2026
AD
Adam
1 review · GB
Verified
Very happy
Great fridge freezer, great price.
Date of experience: 20 August 2026
Reply from Pulse Direct
Thank you Adam, we will pass this on to the team.
RA
Raj
1 review · GB
Verified
Brilliant service
Box was double wrapped, not a mark on it. the delivery guys was friendly and knew exactly what they were doing. Price was £1,450 which was less than I had been quoted elsewhere. Recommend to anyone.
Date of experience: 14 August 2026
BE
Becky
1 review · GB
Verified
Will use again
Top notch. Recommended. Text to confirm the day before.
Date of experience: 18 August 2026
NI
Nicola
1 review · Colchester
Verified 3 photos
Fantastic
Really easy to deal with. Would use again.
Date of experience: 14 August 2026
Reply from Pulse Direct
Thank you Nicola, we will pass this on to the team.
RC
Raj Cooper
1 review · GB
Verified
Really good
Cant fault them. Quick, tidy and polite. Fitted us in at short notice. Sorted.
Date of experience: 14 August 2026
KB
Kelly Bailey
6 reviews · GB
Verified
Really good
Box was double wrapped, not a mark on it. fridge freezer delivered and installed the next day, old one taken away. Proper service.
Date of experience: 13 August 2026
CO
Connor
8 reviews · GB
Verified
Really pleased
Family have used Pulse Direct for years. You can tell they actually care. Faulty fridge freezer swapped within 48 hours, no quibble.
Date of experience: 7 August 2026
SJ
Sophie Johnson
1 review · GB
Verified
Brilliant service
Needed a air fryer sorting quickly. Box was double wrapped, not a mark on it. Made a stressful thing easy.
Date of experience: 27 July 2026
HB
H Begum
1 review · GB
Rude and unhelpful
Delivered the wrong model and then argued that it was what I ordered. It was not.
Date of experience: 3 August 2026
Reply from Pulse Direct
Hi H, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
PT
Phil Taylor
8 reviews · GB
Verified 1 photo
Perfect
Delivery slot was a two hour window and they hit it. customer service was friendly and knew exactly what they were doing. You can tell they actually care. Really impressed.
Date of experience: 26 July 2026
JH
Jason H
1 review · Newcastle
Verified
Recommended
Recommended by a friend and glad I listened. Communication was spot on the whole way through!
Date of experience: 24 July 2026
Reply from Pulse Direct
Glad we could help Jason. See you next time.
AI
Aisha
7 reviews · GB
Verified
Would recommend
faulty air fryer swapped within 48 hours, no quibble. Would use again.
Date of experience: 26 July 2026
SP
Simon Patel
8 reviews · GB
Verified
Would use again
Decent shop, website stock levels are not always right!
Date of experience: 26 July 2026
FC
Fatima Cox
1 review · GB
Verified
Superb
Exactly what I needed. Even sorted a small extra thing for free.
Date of experience: 20 July 2026
Showing 1 to 20 of 458 reviews