EW
Emma Walker
1 review · GB
Verified 3 photos
Do not use
Delivered the wrong model and then argued that it was what I ordered. It was not
Date of experience: 22 July 2026
Pulse AV
Reviews 51•Great
4.2
Verified company · Claimed profile since December 2021
Reviews (51)
LI
Lisa
1 review · GB
Verified
Thank you
Faulty laptop swapped within 48 hours, no quibble. Box was double wrapped, not a mark on it. Quick, tidy and polite.
Date of experience: 29 June 2026
AT
Aisha Turner
1 review · GB
Verified
Excellent service again
Right, so I needed a gaming PC. You can tell they actually care. They rang the next day to check everything was ok. Thanks again.
Date of experience: 1 July 2026
JE
Jenny E
1 review · GB
Verified
Great communication
Cannot fault Pulse AV!
Date of experience: 30 June 2026
FA
Fatima
1 review · Milton Keynes
Hit and miss
Good gaming PC in the end but it took longer than promised. Would probably still use again.
Date of experience: 30 May 2026
DE
Dean
1 review · GB
Verified
Perfect
Very impressed with Pulse AV. Been telling everyone about them.
Date of experience: 2 May 2026
EW
Ellie Wilson
7 reviews · GB
Verified
Perfect
Was a bit nervous about the gaming PC to be honest. Price was £340 which was less than I had been quoted elsewhere. Delivery slot was a two hour window and they hit it. Sorted.
Date of experience: 29 March 2026
LB
Lee Bell
5 reviews · GB
Verified
Cheers
Just wanted to say thank you. Went above and beyond really. 10/10!
Date of experience: 15 February 2026
JU
Julie
1 review · Halifax
Verified
Spot on
tablet delivered and installed the next day, old one taken away. Quick, tidy and polite. No hesitation in recommending!
Date of experience: 5 January 2026
JJ
J Johnson
1 review · GB
Verified
Great value
Box was double wrapped, not a mark on it. fridge freezer delivered and installed the next day, old one taken away. fridge freezer delivered and installed the next day, old one taken away. Been telling everyone about them. Recommend to anyone.
Date of experience: 22 October 2025
SO
Sophie
1 review · GB
Verified
Faultless
Just wanted to say thank you. Box was double wrapped, not a mark on it. Faulty dishwasher swapped within 48 hours, no quibble. Sorted.
Date of experience: 21 October 2025
DA
Danny
8 reviews · GB
Verified
Spot on
Recommended by a friend and glad I listened. Made a stressful thing easy. Exactly what I asked for, nothing more nothing less. Faultless
Date of experience: 9 September 2025
LM
L Marshall
4 reviews · York
Verified
Poor communication
Paid for next day delivery. Took six days and nobody could tell me where it was.
Date of experience: 12 August 2025
Reply from Pulse AV
Hi L, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
MT
Mark Taylor
10 reviews · GB
Verified
Great service
Family have used Pulse AV for years. Answered my emails within the hour. Communication was spot on the whole way through. Wouldnt go anywhere else now.
Date of experience: 13 April 2025
LB
L Bell
4 reviews · GB
Verified
Top marks
Box was double wrapped, not a mark on it. Exactly what I asked for, nothing more nothing less. Proper old fashioned service. Excellent, thank you.
Date of experience: 23 March 2025
AL
Alan
1 review · GB
Verified
Painless
Very impressed with Pulse AV. Would have paid more to be honest!
Date of experience: 21 February 2025
JC
Jamie C
1 review · Nottingham
Verified
Avoid
Returned a faulty gaming PC three weeks ago. No refund and every call is a different excuse.
Date of experience: 9 February 2025
AB
Aisha B
1 review · Huddersfield
Verified
Awful
Paid £1,500 for the headphones and it was nowhere near the standard I expected
Date of experience: 27 January 2025
Reply from Pulse AV
Hi Aisha, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
PB
Phil Bell
8 reviews · GB
Verified
Really good
Exactly what I needed.
Date of experience: 12 January 2025
CC
Craig C
1 review · GB
Verified
Slow refund
Paid for next day delivery. Took six days and nobody could tell me where it was.
Date of experience: 27 November 2024
Showing 1 to 20 of 51 reviews