SI
Simon
7 reviews · GB
Verified 1 photo
Top marks
Top service. Exactly what I asked for, nothing more nothing less. Would have paid more to be honest. Job done.
Date of experience: 18 August 2026
Preston Removals & Storage
Reviews 13•Bad
1.8
Verified company · Claimed profile since September 2024
Reviews (13)
MA
Matt
1 review · GB
Verified
Mostly great
Fine, one of the lads was a bit careless with the boxes marked fragile. Price was fair which is why I didnt make more of a fuss.
Date of experience: 29 July 2026
Reply from Preston Removals & Storage
Hi Matt, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
HO
Holly
1 review · GB
Verified
Rude and unhelpful
Broke a mirror and scratched the dining table. Insurance claim has been ignored for two months.
Date of experience: 7 November 2025
Reply from Preston Removals & Storage
Hi Holly, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
CH
Carl Holmes
1 review · GB
Verified
Never again
quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 27 October 2025
Reply from Preston Removals & Storage
Hi Carl, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
LA
Laura A
10 reviews · GB
Verified
Hit and miss
Good crew, arrived two hours late which threw the day out. Update: they did get back to me in the end.
Date of experience: 27 August 2025
BP
Becky Phillips
1 review · Middlesbrough
Verified 1 photo
Never again
Added £1,250 on the day for extra boxes we did not have. Refused to unload until we paid
Date of experience: 3 June 2025
SW
Sue Wood
1 review · GB
Verified
Do not use
Promised a refund of £3,650 weeks ago. Every time I chase its another five working days.
Date of experience: 13 May 2025
NT
Nicola Turner
1 review · GB
Verified
Slow refund
Broke a mirror and scratched the dining table. Insurance claim has been ignored for two months.
Date of experience: 22 April 2025
LO
Louise
1 review · GB
Verified
Avoid
Did not turn up on moving day. Rang and they had us down for the following week. Chaos.
Date of experience: 7 February 2025
TH
Tracy Hill
1 review · GB
Verified
Still waiting for refund
Nobody answers the phone. Left messages, no call back. Terrible for a removals company.
Date of experience: 22 January 2025
PH
Pam H
1 review · GB
Verified 2 photos
Waste of money
Broke a mirror and scratched the dining table. Insurance claim has been ignored for two months.
Date of experience: 3 November 2024
PA
Paul
1 review · GB
Verified
Not great
Broke a mirror and scratched the dining table. Insurance claim has been ignored for two months.
Date of experience: 13 June 2024
MA
Martin
1 review · GB
Verified
Rude and unhelpful
Did not turn up on moving day. Rang and they had us down for the following week. Chaos.
Date of experience: 5 May 2024
Showing 1 to 13 of 13 reviews