BM
Barry M
10 reviews · GB
Verified
Slow refund
Booked in for Thursday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted
Date of experience: 30 August 2026
Poppy Blooms
Reviews 140•Bad
1.5
Verified company · Claimed profile since March 2023
Reviews (140)
AR
Amy Roberts
5 reviews · GB
Verified
Not great
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 15 August 2026
DA
Dave
1 review · GB
Verified 1 photo
Never again
quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 8 August 2026
BP
Bethan Phillips
1 review · GB
Verified
Waste of money
hand tied bouquet arrived half dead. Roses brown at the edges. For £1,100 that is not on.
Date of experience: 7 August 2026
MT
Mo Taylor
1 review · GB
Verified
Took a while
Beautiful but a bit pricey, £210 for a wedding flowers. The person I dealt with was polite at least.
Date of experience: 7 August 2026
DE
Dean
7 reviews · GB
Verified 1 photo
Terrible service
Ordered pink and white, got yellow. Nobody answered when I rang.
Date of experience: 23 July 2026
KC
K Cox
3 reviews · GB
Verified 1 photo
Waste of money
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 16 July 2026
AW
Ash W
1 review · Romford
Verified
Let down
Promised a refund for the wilted flowers. Never came.
Date of experience: 3 July 2026
NR
Nicola Rees
1 review · GB
Verified
Took a while
Nice bouquet, a couple of stems were already wilting. Would probably still use them again though.
Date of experience: 28 June 2026
EL
Ellie
1 review · GB
Verified 1 photo
Never again
Promised a refund for the wilted flowers. Never came.
Date of experience: 2 June 2026
Reply from Poppy Blooms
Hi Ellie, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
CH
Chloe
7 reviews · GB
Verified 2 photos
Rude and unhelpful
Ordered for a funeral, delivered to the wrong address the day after. Devastating.
Date of experience: 23 May 2026
GM
Gary M
1 review · GB
Verified
Still waiting for refund
Promised a refund for the wilted flowers. Never came.
Date of experience: 17 May 2026
MB
Mo Bell
1 review · GB
Verified
Still waiting for refund
Ordered pink and white, got yellow. Nobody answered when I rang.
Date of experience: 5 May 2026
Reply from Poppy Blooms
Hi Mo, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
HW
Holly W
1 review · Basingstoke
Verified
Rude and unhelpful
Promised a refund of £360 weeks ago. Every time I chase its another five working days.
Date of experience: 29 April 2026
Reply from Poppy Blooms
Hi Holly, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
BW
Ben Wilson
1 review · GB
Shocking
Paid £990 for the wedding flowers and it was nowhere near the standard I expected.
Date of experience: 25 April 2026
NI
Nicola
1 review · GB
Verified
Avoid
funeral tribute arrived half dead. Roses brown at the edges. For £590 that is not on.
Date of experience: 20 April 2026
HW
Hannah Walker
1 review · GB
Verified
Slow refund
Nobody answers the phone. Left messages, no call back. Terrible for a florist.
Date of experience: 8 April 2026
RY
Ryan
1 review · GB
Verified
Awful
Nobody answers the phone. Left messages, no call back. Terrible for a florist.
Date of experience: 10 April 2026
AI
Aisha
6 reviews · GB
Verified
Do not use
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 11 April 2026
Reply from Poppy Blooms
Hi Aisha, thank you for telling us. We have spoken to the team member involved and we apologise.
BE
Bethan E
1 review · GB
Verified
Never again
Emailed three times and rang twice about the Valentines roses. Not one reply. Gave up and went elsewhere.
Date of experience: 26 March 2026
Showing 1 to 20 of 140 reviews