Mostly good. Communication could have been better in the middle bit. The person I dealt with was polite at least
Date of experience: 20 July 2026
Reply from Petal Blooms
Hi Emma, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
AL
Alan
1 review · GB
Verified
Would recommend
Rang up on Monday morning about a Valentines roses. No pressure, no upselling, just good honest service. Even the kids were made welcome. Cant recommend them enough.
Date of experience: 10 July 2026
ZO
Zoe
1 review · GB
Verified
Thank you
Quick review because they deserve it. £90 and worth every penny. Told everyone at work about them.
Date of experience: 4 July 2026
JM
Jade Marshall
1 review · GB
Verified
Top marks
Superb. Thank you the girl in the shop.
Date of experience: 23 May 2026
DM
Donna Morgan
2 reviews · GB
Verified
First class
Family have used Petal Blooms for years. Not like the online ones, these were proper full bouquets. Went above and beyond really. Really impressed.
Date of experience: 30 April 2026
JL
Jo L
1 review · GB
Verified
Good but slow
Mostly good. Communication could have been better in the middle bit. Update: they did get back to me in the end.
Date of experience: 10 March 2026
Reply from Petal Blooms
Thanks Jo. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
RR
Rachel Rees
2 reviews · GB
Verified
Friendly and helpful
Absolutely brilliant from start to finish. table centrepieces delivered within two hours of ordering. the girl in the shop really listened to what mum would have liked for the funeral. Would have paid more to be honest. Really impressed.
Date of experience: 31 January 2026
SS
Stuart S
4 reviews · GB
Verified
Perfect
Lovely service, will be back.
Date of experience: 26 January 2026
RO
Rob
1 review · GB
Verified
Top marks
Absolutely brilliant from start to finish. £40 and worth every penny. Even sorted a small extra thing for free. Very happy.
Date of experience: 19 December 2025
GA
Gavin
1 review · GB
Verified
Happy enough
Fine, would give 5 stars if the birthday bouquet had been ready when they said. The person I dealt with was polite at least.
Date of experience: 28 July 2025
LA
Lisa Ali
4 reviews · GB
Mixed experience
Not bad, not great. Middle of the road!
Date of experience: 6 April 2025
Reply from Petal Blooms
Hi Lisa, apologies for the mix up. Thanks for letting us put it right.
SA
Sam
1 review · Croydon
Verified
Disappointed
Paid £460 for the Mothers Day bouquet and it was nowhere near the standard I expected.
Date of experience: 3 March 2025
HR
Hannah Robinson
1 review · GB
Verified
Top company
Had a sympathy flowers done just before Christmas. Price was £1,100 which was less than I had been quoted elsewhere. Everything was explained properly without any jargon. 10/10.
Date of experience: 26 February 2025
LA
Laura
1 review · GB
Verified
Cheers
Wasnt expecting much for £300 but wow. Made a stressful thing easy. the florist was friendly and knew exactly what they were doing. Highly recommended.
Date of experience: 31 January 2025
IW
Ian Wood
10 reviews · GB
Verified
Good service
Lovely flowers, delivery was later in the day than hoped. Just thought people should know.
Date of experience: 30 December 2024
TI
Tina
6 reviews · GB
Verified
Decent
not bad, not great. Middle of the road.
Date of experience: 26 November 2024
Reply from Petal Blooms
Hi Tina, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
JW
Jo Wright
1 review · GB
Verified 1 photo
Waste of money
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 24 October 2024
Reply from Petal Blooms
Hi Jo, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
DS
Debbie Singh
1 review · GB
Verified
Faultless
Not like the online ones, these were proper full bouquets. Price was £470 which was less than I had been quoted elsewhere. Turned up when they said they would. Cheers.
Date of experience: 9 September 2024
ME
Megan
1 review · GB
Verified
No fuss
Superb. Thank you the owner.
Date of experience: 9 August 2024
SD
Sam Dixon
1 review · GB
Verified
Exactly as described
Rang up on Monday morning about a funeral tribute. funeral tribute delivered within two hours of ordering. Nice touch with the follow up call. Cant recommend them enough.