CC
Craig Clark
3 reviews · GB
Verified
Not impressed
sent the wrong size twice. Gave up and asked for a refund, still waiting.
Date of experience: 21 August 2026
Oakes's of Burton
Reviews 12•Poor
2.8
Verified company · Claimed profile since June 2025
Reviews (12)
BE
Ben
1 review · GB
Verified
Still waiting for refund
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 13 August 2026
Reply from Oakes's of Burton
Hi Ben, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
KE
Karen Edwards
5 reviews · GB
Verified
Decent
the girl who served me was helpful. The rest of the process was a bit slow. Just thought people should know.
Date of experience: 18 May 2026
KM
Ken M
1 review · GB
Could be better
Decent, a couple of things were missed first time round but they came back to sort it. The person I dealt with was polite at least.
Date of experience: 20 May 2026
HO
Holly
1 review · Luton
Verified
Slow refund
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 26 March 2026
Reply from Oakes's of Burton
Hi Holly, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
GH
Gemma Hughes
1 review · GB
Verified
Could be better
£260 felt a lot for the school uniform but it is well made.
Date of experience: 6 March 2026
MB
Matt Bell
6 reviews · GB
Verified
Rude and unhelpful
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 7 November 2025
RO
Raj Owen
5 reviews · Durham
Verified
Faultless
Honest review, nobody asked me to write this. Emailed asking about the fit and got a proper answer within the hour. Thanks again.
Date of experience: 29 October 2025
DA
Darren
1 review · Blackburn
Verified
Shocking
wedding outfit fell apart after two washes. For £130 that is not acceptable.
Date of experience: 15 September 2025
PP
Paul Price
1 review · GB
Verified 1 photo
Do not use
Sent the wrong size twice. Gave up and asked for a refund, still waiting.
Date of experience: 1 August 2025
Reply from Oakes's of Burton
Hi Paul, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
JT
J Taylor
1 review · GB
Verified
Excellent
Lovely people, no messing about.
Date of experience: 18 June 2025
GP
G Phillips
7 reviews · GB
Verified
Excellent service again
Needed a chinos sorting quickly. Returned one size, refund was in my account in two days. Answered my emails within the hour. 5 stars from me.
Date of experience: 23 April 2025
Reply from Oakes's of Burton
Thank you for the kind words G. Recommendations like this mean a lot to a small clothing retailer.
Showing 1 to 12 of 12 reviews