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Letting Agent in St Helens
OLOakes Lettings

Oakes Lettings

Reviews 1,441Excellent
4.4

Verified company · Claimed profile since December 2022

Reviews (1,441)

BP

Barry Parker

8 reviews · Gloucester

Verified

Very professional

Good comms, quick, sorted. Thanks.

Date of experience: 27 August 2026

JW

Julie Ward

1 review · GB

Verified

First class

Lovely people, no messing about.

Date of experience: 24 August 2026

Reply from Oakes Lettings

Thanks Julie, that has made our day.

LT

Leon Turner

5 reviews · GB

Verified

Hit and miss

Good two bed flat in the end but it took longer than promised. Would probably still use again.

Date of experience: 24 August 2026

JS

Jan Singh

1 review · GB

Verified

Ok overall

the property manager was helpful. The rest of the process was a bit slow. Just thought people should know.

Date of experience: 29 August 2026

KH

Kirsty Hussain

1 review · Plymouth

Verified

Fantastic

Lovely service, will be back. Would have paid more to be honest.

Date of experience: 26 August 2026

AM

Amy

1 review · GB

Verified

Spot on

Cant fault them. the property manager was friendly and knew exactly what they were doing. Answered my emails within the hour. Thanks the property manager!

Date of experience: 27 August 2026

IT

Ian Thompson

7 reviews · GB

Verified

Shocking

Tried to keep £1,150 of our deposit for cleaning a flat we left spotless. Went to the deposit scheme and got it all back.

Date of experience: 24 August 2026

EL

Ellie

1 review · Colchester

Verified

Not great

Emails ignored for weeks. Only reply when you threaten to go to the ombudsman

Date of experience: 24 August 2026

Reply from Oakes Lettings

Hi Ellie, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.

DS

Dave Shaw

1 review · GB

Verified

Mostly great

Decent, staff change a lot so you keep explaining the same thing. Update: they did get back to me in the end.

Date of experience: 20 August 2026

Reply from Oakes Lettings

Hi Dave, thank you for the review. We have taken your comments on board and are looking at how we can do better.

SF

Sandra Foster

1 review · Ipswich

Verified

Cheers

Been meaning to write this for a while. Moved into the student house within a week of viewing, all paperwork done online. Top company

Date of experience: 22 August 2026

AP

Aaron Price

1 review · GB

Verified

5 stars

Family have used Oakes Lettings for years. Even the kids were made welcome. Wouldnt go anywhere else now.

Date of experience: 25 August 2026

LW

Liam White

1 review · Watford

Verified

Brilliant service

Would not go anywhere else.

Date of experience: 20 August 2026

TO

Tom

1 review · GB

Verified

Job done

Used Oakes Lettings twice now and both times spot on.

Date of experience: 19 August 2026

AB

Abi

1 review · GB

Verified

Not impressed

whoever I spoke to was rude and could not have cared less. Wont be back.

Date of experience: 20 August 2026

Reply from Oakes Lettings

Hi Abi, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.

AL

Alan

10 reviews · Coventry

Verified

Top company

Family have used Oakes Lettings for years. Went above and beyond really. Even my dad was impressed and he is never impressed. Cheers.

Date of experience: 18 August 2026

MA

Mark

1 review · GB

Verified

Exactly as described

Inventory was thorough and fair at check out. Everything was explained properly without any jargon. Would use again.

Date of experience: 17 August 2026

TO

Tom

1 review · GB

Verified

Great value

Second time using Oakes Lettings, first was a couple of years ago. Fees are clear, £350 a month for full management. Cheers.

Date of experience: 16 August 2026

CC

Chris Carter

4 reviews · Wigan

Verified

Mostly great

Good at finding tenants, less good at communication once you are in.

Date of experience: 22 August 2026

Reply from Oakes Lettings

Hi Chris, thank you for the review. We have taken your comments on board and are looking at how we can do better.

SH

S Hall

1 review · GB

Verified

Lovely people

Used them for a check out inspection and then again for another one. Fees are clear, £390 a month for full management. Fees are clear, £390 a month for full management. Highly recommended.

Date of experience: 17 August 2026

DM

Danny M

1 review · GB

Verified

Thank you

First time using Oakes Lettings, found them on google. Fitted us in at short notice. Inventory was thorough and fair at check out. Even my dad was impressed and he is never impressed. Brilliant service.

Date of experience: 15 August 2026

Showing 1 to 20 of 1,441 reviews