ST
Stacey
1 review · GB
Verified
Took a while
Good probate sale in the end but it took longer than promised. Would probably still use again. Might have been unlucky.
Date of experience: 1 September 2026
Oakes & Marshall
Reviews 1,593•Excellent
4.3
Verified company · Claimed profile since May 2025
Reviews (1,593)
KI
Kirsty
1 review · GB
Verified
Good, minor niggle
the valuer was helpful. The rest of the process was a bit slow.
Date of experience: 28 August 2026
FM
Fatima Moore
1 review · Blackburn
Verified
Shocking
Promised a refund of £920 weeks ago. Every time I chase its another five working days.
Date of experience: 25 August 2026
Reply from Oakes & Marshall
Hi Fatima, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
TC
Tom C
4 reviews · Edinburgh
Verified
Painless
Accompanied every viewing so we did not have to. Price was £1,050 which was less than I had been quoted elsewhere. Photos made the house look amazing. Wouldnt go anywhere else now.
Date of experience: 27 August 2026
NO
Nadia Owen
10 reviews · GB
Verified
Good service
Not bad, not great. Middle of the road. The person I dealt with was polite at least.
Date of experience: 29 August 2026
LI
Liam
5 reviews · GB
Verified
Decent
the branch manager was helpful. The rest of the process was a bit slow. Update: they did get back to me in the end.
Date of experience: 27 August 2026
ST
Steve
1 review · Oldham
Verified
Will use again
Spot on. Exactly as described. Parking was easy too.
Date of experience: 30 August 2026
JM
Jenny Marshall
4 reviews · GB
Verified
Decent
service was fine, price was a bit higher than expected at £5,150.
Date of experience: 28 August 2026
Reply from Oakes & Marshall
Hi Jenny, apologies for the mix up. Thanks for letting us put it right.
PA
Phil A
10 reviews · Gloucester
Verified
Cheers
Went for a buying our first home and came away really happy. Exactly what I asked for, nothing more nothing less. the branch manager rang every week with an update even when there was not much to say. 5 stars from me.
Date of experience: 1 September 2026
KM
Karen Marshall
1 review · GB
Verified
Slow but got there
Fine, would give 5 stars if the buying our first home had been ready when they said. Might have been unlucky.
Date of experience: 26 August 2026
PA
Pam
1 review · GB
Verified
Never again
booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 24 August 2026
Reply from Oakes & Marshall
Hi Pam, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
MI
Michelle
1 review · GB
Verified
First class
Just wanted to say thank you. Turned up when they said they would. our negotiator rang every week with an update even when there was not much to say. Been telling everyone about them. Would use again.
Date of experience: 28 August 2026
IJ
Imran Jones
1 review · GB
Verified
Waste of money
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 28 August 2026
KE
Kelly
1 review · GB
Verified
Awful
Emailed three times and rang twice about the probate sale. Not one reply. Gave up and went elsewhere.
Date of experience: 25 August 2026
Reply from Oakes & Marshall
Hi Kelly, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
TD
Tom Davies
8 reviews · GB
Verified
Very happy
Quick review because they deserve it. Nothing was too much trouble. the valuer rang every week with an update even when there was not much to say!
Date of experience: 28 August 2026
RH
Rachel Hall
1 review · GB
Verified
Faultless
used Oakes & Marshall for a probate sale last month. Chased the solicitors when things went quiet, which made all the difference. Sold in nine days for over asking. Could not believe it. Thanks again.
Date of experience: 29 August 2026
Reply from Oakes & Marshall
Thanks Rachel, really appreciate you taking the time to leave this. Glad we could help with the probate sale.
AJ
Ash J
1 review · Southampton
Perfect
Accompanied every viewing so we did not have to. the branch manager rang every week with an update even when there was not much to say.
Date of experience: 29 August 2026
JJ
J Johnson
1 review · GB
Verified
Helpful staff
Chased the solicitors when things went quiet, which made all the difference. Photos made the house look amazing. 5 stars from me.
Date of experience: 23 August 2026
AM
Aisha Mitchell
1 review · GB
Verified
Disappointed
Viewings cancelled last minute three times. Buyers gave up. We moved agents.
Date of experience: 24 August 2026
PA
Paul
6 reviews · GB
Verified
Faultless
Sold in nine days for over asking. Could not believe it. Exactly what I asked for, nothing more nothing less. Quick, tidy and polite. Proper service.
Date of experience: 31 August 2026
Showing 1 to 20 of 1,593 reviews