HE
H Evans
1 review · GB
Verified
Will use again
Used Newport Pets twice now and both times spot on. Nice touch with the follow up call.
Date of experience: 30 August 2026
Newport Pets
Reviews 4,086•Excellent
4.4
Verified company · Claimed profile since August 2024
Reviews (4,086)
JO
Josh
1 review · Bradford
Verified
Awful
Asked for advice on a fish tank and got made to feel stupid.
Date of experience: 28 August 2026
Reply from Newport Pets
Hi Josh, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
DG
Danny Green
5 reviews · GB
Verified
Would recommend
Used them for a cat tree and then again for another one. Cheaper than the big chain down the road for the same cat tree. Went above and beyond really. Cheaper than the big names by miles.
Date of experience: 25 August 2026
AW
Aaron Wilson
1 review · GB
Verified
Very professional
Third time here now. Never felt rushed. Top company!
Date of experience: 2 September 2026
RE
R Edwards
1 review · GB
Verified
Great value
Honest review, nobody asked me to write this. Carried the 15kg bag to the car for me. Will be back.
Date of experience: 25 August 2026
KH
Kelly Hussain
1 review · GB
Verified
Job done
Went for a harness and came away really happy. Dog is allowed in and gets a treat every time. Price was £110 which was less than I had been quoted elsewhere. Text to confirm the day before. Thanks again.
Date of experience: 29 August 2026
KB
Kirsty Baker
1 review · GB
Verified
Superb
Carried the 15kg bag to the car for me. You can tell they actually care. Dog is allowed in and gets a treat every time. Thanks again.
Date of experience: 29 August 2026
GE
Gemma
9 reviews · GB
Verified
Good overall
Service was fine, price was a bit higher than expected at £65. Hopefully it was a one off.
Date of experience: 28 August 2026
KI
Kirsty
1 review · GB
Verified
Good but slow
Service was fine, price was a bit higher than expected at £260.
Date of experience: 27 August 2026
RH
Ryan H
1 review · Cheltenham
Verified
Will use again
Rang up on Thursday morning about a cat tree. Staff know their stuff, sorted our fussy dog with a food that works. Sorted.
Date of experience: 30 August 2026
SK
Stacey K
9 reviews · GB
Verified 1 photo
Shocking
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing
Date of experience: 23 August 2026
Reply from Newport Pets
Hi Stacey, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
GH
Gary Hussain
1 review · GB
Verified
Spot on
Cant fault them. Price was £25 which was less than I had been quoted elsewhere.
Date of experience: 25 August 2026
KE
Kelly
7 reviews · GB
Verified
Friendly and helpful
Absolutely brilliant from start to finish. Swapped a aquarium set up the puppy had outgrown, no fuss. Brilliant service.
Date of experience: 29 August 2026
MM
Martin M
1 review · GB
Verified
Perfect
Ten out of ten. Text to confirm the day before
Date of experience: 25 August 2026
AB
A Bell
1 review · GB
Verified
5 stars
Been meaning to write this for a while. They rang the next day to check everything was ok. Very happy.
Date of experience: 25 August 2026
IR
Imran R
1 review · GB
Verified
Quick and easy
Used them for a bag of kibble and then again for another one. They rang the next day to check everything was ok. Swapped a bag of kibble the puppy had outgrown, no fuss. Will be back.
Date of experience: 24 August 2026
OR
Owen Roberts
8 reviews · GB
Verified
Would recommend
Been meaning to write this for a while. Swapped a bag of kibble the puppy had outgrown, no fuss. Even the kids were made welcome. Been telling everyone about them. Highly recommended.
Date of experience: 26 August 2026
NP
N Parker
9 reviews · GB
Nearly perfect
good shop, some prices have crept up. £70 for a flea treatment now.
Date of experience: 22 August 2026
HP
H Phillips
4 reviews · GB
Verified
Would recommend
Local pet supplies shop and proud to support them. Exactly what I asked for, nothing more nothing less. Cheaper than the big chain down the road for the same puppy starter kit. Highly recommended.
Date of experience: 29 August 2026
Reply from Newport Pets
Thank you for the kind words H. Recommendations like this mean a lot to a small pet supplies shop.
BB
Barry B
1 review · GB
Verified
Faultless
compared a few places before going with Newport Pets. Carried the 15kg bag to the car for me. Sorted.
Date of experience: 26 August 2026
Showing 1 to 20 of 4,086 reviews