Verified company · Claimed profile since September 2024
P Edwards
4 reviews · GB
Paid £2,050 for the city break and it was nowhere near the standard I expected.
Date of experience: 1 September 2026
Reply from Meridian Travel Co
Hi P, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.
Liam
1 review · GB
Booked the wrong dates and blamed us. Had the email proving what we asked for.
Date of experience: 28 August 2026
Reply from Meridian Travel Co
Hi Liam, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
Sue Harris
1 review · GB
Flight time changed and nobody told us. Nearly missed it. Found out from the airline app.
Date of experience: 30 August 2026
Kevin B
1 review · GB
Ten out of ten.
Date of experience: 2 September 2026
Michelle A
8 reviews · GB
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 29 August 2026
Sandra
10 reviews · GB
Holiday cancelled by the operator. Refund of £4,350 took five months and dozens of calls!
Date of experience: 2 September 2026
Kirsty Dixon
1 review · GB
flight time changed and nobody told us. Nearly missed it. Found out from the airline app.
Date of experience: 31 August 2026
Maureen Green
2 reviews · GB
booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 1 September 2026
A Baker
10 reviews · GB
Holiday cancelled by the operator. Refund of £2,050 took five months and dozens of calls.
Date of experience: 30 August 2026
Reply from Meridian Travel Co
Hi A, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
Fatima
1 review · GB
Promised a refund of £710 weeks ago. Every time I chase its another five working days.
Date of experience: 27 August 2026
Owen
1 review · GB
Booked easily, £7,600 felt more than we could have paid online. Update: they did get back to me in the end.
Date of experience: 26 August 2026
Barry Hall
1 review · GB
Emailed three times and rang twice about the Florida villa holiday. Not one reply. Gave up and went elsewhere.
Date of experience: 25 August 2026
Lisa
1 review · GB
Good holiday, agent was slow to reply once we had paid
Date of experience: 24 August 2026
Ash
3 reviews · GB
booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 26 August 2026
Reply from Meridian Travel Co
Hi Ash, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
Simon
7 reviews · GB
Emergency line went unanswered when our hotel was overbooked at midnight.
Date of experience: 23 August 2026
Maureen Harris
1 review · GB
Very good service and a decent price. Recommended!
Date of experience: 28 August 2026
L Patel
9 reviews · GB
Holiday cancelled by the operator. Refund of £1,900 took five months and dozens of calls.
Date of experience: 26 August 2026
Maureen Walker
1 review · GB
Promised a refund of £5,400 weeks ago. Every time I chase its another five working days.
Date of experience: 25 August 2026
Reply from Meridian Travel Co
Hi Maureen, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
Wayne King
9 reviews · GB
Booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 24 August 2026
Abi
8 reviews · Swansea
Emergency line went unanswered when our hotel was overbooked at midnight.
Date of experience: 24 August 2026
Reply from Meridian Travel Co
Hi Abi, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
Showing 1 to 20 of 3,261 reviews