KD
Kirsty Dixon
1 review · GB
Verified
Terrible service
flight time changed and nobody told us. Nearly missed it. Found out from the airline app.
Date of experience: 31 August 2026
Meridian Travel Co
Reviews 3,261•Bad
1.8
Verified company · Claimed profile since September 2024
Reviews (3,261)
SA
Sandra
10 reviews · GB
Verified
Still waiting for refund
Holiday cancelled by the operator. Refund of £4,350 took five months and dozens of calls!
Date of experience: 2 September 2026
MA
Michelle A
8 reviews · GB
Verified
Do not use
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 29 August 2026
KB
Kevin B
1 review · GB
No fuss
Ten out of ten.
Date of experience: 2 September 2026
SH
Sue Harris
1 review · GB
Verified 3 photos
Do not use
Flight time changed and nobody told us. Nearly missed it. Found out from the airline app.
Date of experience: 30 August 2026
LI
Liam
1 review · GB
Verified
Terrible service
Booked the wrong dates and blamed us. Had the email proving what we asked for.
Date of experience: 28 August 2026
Reply from Meridian Travel Co
Hi Liam, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
PE
P Edwards
4 reviews · GB
Verified
Do not use
Paid £2,050 for the city break and it was nowhere near the standard I expected.
Date of experience: 1 September 2026
Reply from Meridian Travel Co
Hi P, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.
BH
Barry Hall
1 review · GB
Verified 2 photos
Rude and unhelpful
Emailed three times and rang twice about the Florida villa holiday. Not one reply. Gave up and went elsewhere.
Date of experience: 25 August 2026
OW
Owen
1 review · GB
Verified
Slow but got there
Booked easily, £7,600 felt more than we could have paid online. Update: they did get back to me in the end.
Date of experience: 26 August 2026
FA
Fatima
1 review · GB
Verified
Avoid
Promised a refund of £710 weeks ago. Every time I chase its another five working days.
Date of experience: 27 August 2026
AB
A Baker
10 reviews · GB
Verified 2 photos
Awful
Holiday cancelled by the operator. Refund of £2,050 took five months and dozens of calls.
Date of experience: 30 August 2026
Reply from Meridian Travel Co
Hi A, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
MG
Maureen Green
2 reviews · GB
Verified
Let down
booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 1 September 2026
KD
Kwame Davies
1 review · GB
Verified
Awful
Paid £10,250 for the city break and it was nowhere near the standard I expected.
Date of experience: 23 August 2026
Reply from Meridian Travel Co
Hi Kwame, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
AB
Abi
8 reviews · Swansea
Verified
Shocking
Emergency line went unanswered when our hotel was overbooked at midnight.
Date of experience: 24 August 2026
Reply from Meridian Travel Co
Hi Abi, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
WK
Wayne King
9 reviews · GB
Verified
Still waiting for refund
Booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 24 August 2026
MW
Maureen Walker
1 review · GB
Verified
Not great
Promised a refund of £5,400 weeks ago. Every time I chase its another five working days.
Date of experience: 25 August 2026
Reply from Meridian Travel Co
Hi Maureen, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
LP
L Patel
9 reviews · GB
Verified
Wouldnt rush back
Holiday cancelled by the operator. Refund of £1,900 took five months and dozens of calls.
Date of experience: 26 August 2026
MH
Maureen Harris
1 review · GB
Verified
Top company
Very good service and a decent price. Recommended!
Date of experience: 28 August 2026
SI
Simon
7 reviews · GB
Verified
Not impressed
Emergency line went unanswered when our hotel was overbooked at midnight.
Date of experience: 23 August 2026
AS
Ash
3 reviews · GB
Verified
Never again
booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 26 August 2026
Reply from Meridian Travel Co
Hi Ash, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
Showing 1 to 20 of 3,261 reviews