Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 21 August 2026
Reply from Mercer Cleaning Services
Hi Owen, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
PS
Priya Smith
1 review · GB
Verified
Quick and easy
Same cleaner every week, she is brilliant. Did things I would never think of, like the tops of the doors. Trustworthy, happy to leave them a key.
Date of experience: 21 August 2026
AB
Aaron B
1 review · GB
Verified
Proper service
Quick review because they deserve it. No pressure, no upselling, just good honest service. Faultless.
Date of experience: 23 August 2026
PA
Pam
3 reviews · GB
Verified
Job done
Was a bit nervous about the window clean to be honest. Did things I would never think of, like the tops of the doors. Went above and beyond really. Really impressed.
Date of experience: 22 August 2026
RY
Ryan
1 review · GB
Verified
Cheers
Does what it says on the tin. Been telling everyone about them.
Date of experience: 21 August 2026
MI
Michelle
10 reviews · Stoke
Verified
Top company
Was a bit nervous about the after builders clean to be honest. Did things I would never think of, like the tops of the doors!
Date of experience: 19 August 2026
AS
Ash
1 review · GB
Verified
Very professional
Really pleased with Mercer Cleaning Services. Flexible when we needed to move a day. the office was friendly and knew exactly what they were doing. Recommend to anyone.
Date of experience: 5 August 2026
PA
Paul
4 reviews · GB
Verified
Very happy
Had a weekly clean done just before Christmas. Flexible when we needed to move a day. Even the kids were made welcome. Parking was easy too. Sorted.
Date of experience: 6 August 2026
RY
Ryan
7 reviews · GB
Verified
Brilliant service
First time using Mercer Cleaning Services, found them on google. Did things I would never think of, like the tops of the doors. Recommend to anyone.
Date of experience: 28 July 2026
DA
Danny
1 review · GB
Verified
Very professional
Did things I would never think of, like the tops of the doors. Answered my emails within the hour. Wouldnt go anywhere else now.
Date of experience: 27 July 2026
CH
Chris Holmes
4 reviews · GB
Verified
Great value
Was dreading sorting the carpet clean. Trustworthy, happy to leave them a key. Trustworthy, happy to leave them a key. Great stuff.
Date of experience: 30 July 2026
RG
Rob Green
1 review · GB
Verified
Highly recommended
Was dreading sorting the after builders clean. Went above and beyond really. Really impressed.
Date of experience: 20 July 2026
VO
V Owen
9 reviews · GB
Verified
Great communication
Did things I would never think of, like the tops of the doors. Quick, tidy and polite. Thanks again.
Date of experience: 19 July 2026
SP
Sarah Parker
4 reviews · Wakefield
Verified
Really good
Just wanted to say thank you. Did things I would never think of, like the tops of the doors. Turned up when they said they would. Very happy.
Date of experience: 15 July 2026
AA
Ash A
1 review · GB
Verified
Good overall
Decent, cleaner changes a lot so standards vary. The person I dealt with was polite at least.
Date of experience: 12 July 2026
LE
Lee
10 reviews · GB
Verified
Really good
Honest review, nobody asked me to write this. Got our full deposit back thanks to their weekly clean. Thanks again.
Date of experience: 16 July 2026
BA
Barry
1 review · GB
Verified 1 photo
Recommended
Oven looks brand new, I had given up on it. the cleaner was friendly and knew exactly what they were doing. Thanks the cleaner!
Date of experience: 10 July 2026
JK
Jenny K
1 review · GB
Verified
Not bad
Mostly good. Communication could have been better in the middle bit. Price was fair which is why I didnt make more of a fuss.
Date of experience: 14 July 2026
Reply from Mercer Cleaning Services
Thanks Jenny. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
MW
Michelle Ward
1 review · GB
Verified
Would use again
Reliable, £190 is a bit steep for two hours. Just thought people should know.
Date of experience: 6 July 2026
Reply from Mercer Cleaning Services
Thanks Michelle. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
KD
Kevin Dixon
6 reviews · GB
Verified
Friendly and helpful
Friendly, professional, fair price. Even my dad was impressed and he is never impressed.