LE
Lee
1 review · GB
Verified 2 photos
Disappointed
Promised a refund of £18,900 weeks ago. Every time I chase its another five working days.
Date of experience: 28 August 2026
Mercer Building Services
Reviews 9,206•Excellent
4.4
Verified company · Claimed profile since October 2023
Reviews (9,206)
EL
Ellie
1 review · GB
Verified
Job done
Good comms, quick, sorted. Thanks!
Date of experience: 27 August 2026
CP
Connor P
1 review · GB
Verified
Great communication
Quality of the brickwork is superb, neighbours keep asking who did it. They rang the next day to check everything was ok. Dealt with building control for us so we did not have to.
Date of experience: 28 August 2026
SA
Sandra
6 reviews · GB
Verified
Painless
Had a garden wall with Mercer Building Services on Wednesday. the owner was friendly and knew exactly what they were doing. Parking was easy too
Date of experience: 2 September 2026
LC
L Carter
9 reviews · GB
3 photos
Avoid
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 29 August 2026
Reply from Mercer Building Services
Hi L, thank you for telling us. We have spoken to the team member involved and we apologise.
JW
J White
1 review · GB
Verified
Ok in the end
Work is fine. A few snags took a while to get sorted. Overall happy. Update: they did get back to me in the end.
Date of experience: 2 September 2026
Reply from Mercer Building Services
Thanks J. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
SO
Sophie
1 review · Luton
Verified
Highly recommended
Honest review, nobody asked me to write this. Quote was detailed, no surprises on the final bill of £3,600. Came back six months later to sort a tiny crack in the plaster without any fuss. Very happy.
Date of experience: 31 August 2026
JE
Jenny
5 reviews · GB
Verified
Would recommend
Brilliant, thank you. Proper old fashioned service.
Date of experience: 29 August 2026
NA
Nadia
1 review · GB
Verified
Quick and easy
Polite, hard working and turned up every single day. Dealt with building control for us so we did not have to.
Date of experience: 2 September 2026
Reply from Mercer Building Services
Glad we could help Nadia. See you next time.
MH
Mark Harris
1 review · Leicester
Will use again
Site was left tidy every evening. Came back six months later to sort a tiny crack in the plaster without any fuss. No pressure, no upselling, just good honest service. Job done.
Date of experience: 31 August 2026
PM
Pete Mitchell
2 reviews · GB
Verified
Great communication
Been meaning to write this for a while. the site foreman kept us updated every day with what was happening next. the site foreman kept us updated every day with what was happening next. Highly recommended.
Date of experience: 27 August 2026
Reply from Mercer Building Services
Glad we could help Pete. See you next time.
TW
Tina Williams
4 reviews · GB
Verified
Could be better
Work is fine. A few snags took a while to get sorted. Overall happy. Might have been unlucky.
Date of experience: 27 August 2026
Reply from Mercer Building Services
Hi Tina, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
VM
V Morgan
5 reviews · GB
Verified
Great service
Honest review, nobody asked me to write this. the lads kept us updated every day with what was happening next. Answered my emails within the hour. Cheaper than the big names by miles. Told everyone at work about them.
Date of experience: 30 August 2026
HM
Helen Morgan
7 reviews · GB
Verified
Brilliant
Great service, would recommend Mercer Building Services to anyone. Never felt rushed.
Date of experience: 1 September 2026
NI
Nicola
5 reviews · GB
Verified
5 stars
Superb. Thank you the owner.
Date of experience: 30 August 2026
LK
Laura K
1 review · GB
Verified
Excellent
top service. Dealt with building control for us so we did not have to. Would have paid more to be honest. Highly recommended.
Date of experience: 26 August 2026
VR
Vicky R
1 review · GB
Verified
Brilliant
Brilliant, thank you.
Date of experience: 25 August 2026
JA
Jamie
1 review · GB
Verified
Excellent service again
Dealt with building control for us so we did not have to. Went above and beyond really.
Date of experience: 30 August 2026
DW
D Williams
5 reviews · GB
Verified
Brilliant service
Second time using Mercer Building Services, first was a couple of years ago. Site was left tidy every evening. Quote was detailed, no surprises on the final bill of £2,150. Really impressed.
Date of experience: 24 August 2026
AA
Aaron
2 reviews · Nottingham
Verified
Excellent
First time using Mercer Building Services, found them on google. the project manager kept us updated every day with what was happening next. Polite, hard working and turned up every single day. Told everyone at work about them.
Date of experience: 1 September 2026
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