Verified company · Claimed profile since September 2021
Stacey Wilson
1 review · Wrexham
Popped in on the off chance on Tuesday. Came out the same day for a new combi boiler, had it sorted within the hour. Highly recommended.
Date of experience: 29 June 2026
Reply from Mercer & Sons Heating
Thank you Stacey, we will pass this on to the team.
H Khan
1 review · GB
Decent, a couple of things were missed first time round but they came back to sort it. Might have been unlucky.
Date of experience: 1 February 2026
Owen
1 review · GB
rang ahead to say he was 20 minutes away. Communication was spot on the whole way through. Everything was explained properly without any jargon. Will be back.
Date of experience: 11 January 2026
Tina
1 review · GB
Third time here now. the owner was friendly and knew exactly what they were doing.
Date of experience: 15 January 2026
Craig Wilson
1 review · GB
Top notch. Recommended.
Date of experience: 26 October 2025
Raj
1 review · GB
Quick and easy, thanks.
Date of experience: 14 October 2025
Kwame B
1 review · GB
Absolutely brilliant from start to finish. No pressure, no upselling, just good honest service. Recommend to anyone.
Date of experience: 1 September 2025
Barry B
1 review · GB
Ten out of ten. Never felt rushed.
Date of experience: 30 August 2025
Connor T
6 reviews · GB
Turned up when they said they would, which is rare these days. Turned up when they said they would, which is rare these days.
Date of experience: 18 August 2025
S Khan
8 reviews · Basingstoke
Needed a new shower sorting quickly. Left the place spotless, you would not know they had been. Came out the same day for a new shower, had it sorted within the hour. Thanks again.
Date of experience: 20 July 2025
Tracy B
7 reviews · GB
Top service. Answered my emails within the hour. Left the place spotless, you would not know they had been. Nice touch with the follow up call. Told everyone at work about them.
Date of experience: 1 July 2025
Kwame Dixon
1 review · Sheffield
job done properly, just turned up two hours late with no phone call. Might have been unlucky.
Date of experience: 4 June 2025
Pam Shaw
4 reviews · GB
Happy customer here. Would have paid more to be honest.
Date of experience: 23 May 2025
Maureen
1 review · GB
Second time using Mercer & Sons Heating, first was a couple of years ago. Answered my emails within the hour.
Date of experience: 22 April 2025
Helen
1 review · Oldham
Really easy to deal with. Would use again.
Date of experience: 14 April 2025
Wayne Edwards
7 reviews · GB
Service was fine, price was a bit higher than expected at £730. Would probably still use them again though.
Date of experience: 29 March 2025
Reply from Mercer & Sons Heating
Hi Wayne, apologies for the mix up. Thanks for letting us put it right.
Tom
1 review · GB
Was dreading sorting the underfloor heating. Put dust sheets down everywhere without being asked. No pressure, no upselling, just good honest service. Thanks the owner!
Date of experience: 29 January 2025
Adam Hughes
1 review · Norwich
Does what it says on the tin. Proper old fashioned service.
Date of experience: 15 December 2024
Alan Rees
1 review · GB
Rang ahead to say he was 20 minutes away. They rang the next day to check everything was ok. Turned up when they said they would, which is rare these days. Sorted.
Date of experience: 30 September 2024
Darren Smith
6 reviews · GB
Came out, said he would send a quote for the burst pipe. Three weeks later still nothing, ignores calls.
Date of experience: 31 July 2024
Reply from Mercer & Sons Heating
Hi Darren, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
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