Verified company · Claimed profile since March 2025
Stuart Mitchell
1 review · GB
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 26 August 2026
Reply from Mansfield Removals & Storage
Hi Stuart, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
Jan Walker
6 reviews · GB
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 1 September 2026
Carl C
1 review · Peterborough
Paid £1,950 for the packing service and it was nowhere near the standard I expected!
Date of experience: 30 August 2026
Reply from Mansfield Removals & Storage
Hi Carl, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.
Aaron Walker
2 reviews · GB
Added £500 on the day for extra boxes we did not have. Refused to unload until we paid.
Date of experience: 26 August 2026
Connor
1 review · Luton
Paid £800 for the one bed move and it was nowhere near the standard I expected.
Date of experience: 27 August 2026
Aisha Parker
1 review · GB
Paid £330 for the move to Scotland and it was nowhere near the standard I expected.
Date of experience: 31 August 2026
Julie Carter
1 review · GB
Promised a refund of £3,550 weeks ago. Every time I chase its another five working days.
Date of experience: 1 September 2026
Reply from Mansfield Removals & Storage
Hi Julie, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
Ellie
1 review · Bolton
Nobody answers the phone. Left messages, no call back. Terrible for a removals company.
Date of experience: 31 August 2026
Reply from Mansfield Removals & Storage
Hi Ellie, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
Zoe Hall
1 review · GB
Promised a refund of £1,200 weeks ago. Every time I chase its another five working days.
Date of experience: 23 August 2026
Jan
1 review · GB
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 26 August 2026
Holly T
1 review · GB
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 23 August 2026
Sophie Begum
10 reviews · GB
Nobody answers the phone. Emails go unanswered. Had to guess if they were coming.
Date of experience: 23 August 2026
Craig Begum
5 reviews · GB
Honest review, nobody asked me to write this. Three lads had the whole house in the van by 11 and unloaded by 3. Will be back.
Date of experience: 28 August 2026
Lisa A
1 review · GB
Broke a mirror and scratched the dining table. Insurance claim has been ignored for two months.
Date of experience: 28 August 2026
Reply from Mansfield Removals & Storage
Hi Lisa, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
Kevin Parker
8 reviews · Cheltenham
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 29 August 2026
Reply from Mansfield Removals & Storage
Hi Kevin, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
Raj H
1 review · GB
Broke a mirror and scratched the dining table. Insurance claim has been ignored for two months.
Date of experience: 28 August 2026
Callum
7 reviews · GB
Good crew, arrived two hours late which threw the day out.
Date of experience: 20 August 2026
Simon
1 review · GB
Did not turn up on moving day. Rang and they had us down for the following week. Chaos.
Date of experience: 22 August 2026
Alan Patel
1 review · GB
Good crew, arrived two hours late which threw the day out. Update: they did get back to me in the end.
Date of experience: 27 August 2026
Reply from Mansfield Removals & Storage
Hi Alan, apologies for the mix up. Thanks for letting us put it right.
M Bailey
1 review · GB
Did not turn up on moving day. Rang and they had us down for the following week. Chaos.
Date of experience: 19 August 2026
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