SH
Sam H
1 review · GB
Verified 3 photos
Highly recommended
Recommended by a friend and glad I listened. Resized my ring in an hour while I waited. Recommend to anyone.
Date of experience: 2 September 2026
Luna Jewellery
Reviews 603•Excellent
4.7
Verified company · Claimed profile since November 2023
Reviews (603)
DC
Dean Cox
1 review · GB
Verified
Would use again
Good service, pricier than online but you get the personal touch.
Date of experience: 31 August 2026
Reply from Luna Jewellery
Thanks Dean. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
JO
Josh
6 reviews · GB
Verified
Exactly as described
Recommended by a friend and glad I listened. Made a stressful thing easy. No hesitation in recommending.
Date of experience: 28 August 2026
HW
Holly W
1 review · GB
Verified
Rude and unhelpful
stone fell out of the watch battery within three months. Blamed us for knocking it.
Date of experience: 28 August 2026
Reply from Luna Jewellery
Hi Holly, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.
SC
Sarah Carter
1 review · GB
Verified
Highly recommended
First class jewellers.
Date of experience: 28 August 2026
Reply from Luna Jewellery
Thanks Sarah, really appreciate you taking the time to leave this. Glad we could help with the eternity ring.
PA
Pam
1 review · GB
Brilliant service
local jewellers and proud to support them. No pressure, explained the diamond grades honestly. She said yes. The watch repair was exactly what she had hinted at. Parking was easy too. Job done.
Date of experience: 21 August 2026
HO
Holly
1 review · Bradford
Verified
Happy enough
Good service, pricier than online but you get the personal touch. The person I dealt with was polite at least.
Date of experience: 28 August 2026
TS
Tracy Smith
6 reviews · GB
Verified
Lovely people
Really pleased with the necklace for my wife.
Date of experience: 21 August 2026
Reply from Luna Jewellery
Thank you for the kind words Tracy. Recommendations like this mean a lot to a small jewellers.
LA
Laura
1 review · GB
Verified
Perfect
Honest review, nobody asked me to write this. She said yes. The watch repair was exactly what she had hinted at. Would use again.
Date of experience: 21 August 2026
SG
Steve Griffiths
4 reviews · GB
Verified
Thank you
£150 was less than the chains for a nicer stone. Communication was spot on the whole way through. the lady who helped me made a bespoke piece from my late mums rings, cried when I saw it. Will be back.
Date of experience: 24 August 2026
SU
Sue
1 review · GB
Verified 1 photo
Friendly and helpful
Painless. Thank you. Even my dad was impressed and he is never impressed.
Date of experience: 24 August 2026
VH
Vicky H
1 review · GB
Verified
Great service
fast, friendly and fairly priced. What more do you want.
Date of experience: 16 August 2026
FP
Fatima Patel
1 review · GB
Verified
Cant fault them
Needed a earrings sorting quickly. Everything was explained properly without any jargon. Watch back from repair in a week and running perfectly.
Date of experience: 18 August 2026
MR
Michelle R
1 review · GB
Verified 3 photos
Will use again
Top service. Turned up when they said they would. Text to confirm the day before.
Date of experience: 13 August 2026
GJ
Gemma Jones
1 review · GB
Verified
Exactly as described
Had a watch battery with Luna Jewellery on Friday. Nothing was too much trouble. Great stuff
Date of experience: 15 August 2026
CS
Craig Smith
1 review · GB
Verified
Top marks
Clean and check for free every year. She said yes. The wedding bands was exactly what she had hinted at. the goldsmith was friendly and knew exactly what they were doing. Been telling everyone about them. Wouldnt go anywhere else now.
Date of experience: 12 August 2026
KS
Ken Shaw
1 review · Basingstoke
Verified
Fine
Ok. Did what I needed. Nothing special either way
Date of experience: 12 August 2026
LA
Laura
1 review · GB
Verified
Quick and easy
Good comms, quick, sorted. Thanks.
Date of experience: 7 August 2026
DR
Donna Roberts
1 review · GB
Verified
Fine
Not bad, not great. Middle of the road. The person I dealt with was polite at least.
Date of experience: 5 August 2026
Reply from Luna Jewellery
Thanks Donna. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
LH
Liam Hughes
3 reviews · GB
Helpful staff
Used Luna Jewellery for a eternity ring last month. Resized my ring in an hour while I waited. 5 stars from me.
Date of experience: 11 August 2026
Showing 1 to 20 of 603 reviews