IW
Imran Wood
1 review · Watford
Good service
Good sideboard in the end but it took longer than promised. Would probably still use again. Hopefully it was a one off.
Date of experience: 23 August 2026
Loughborough Furniture Company
Reviews 242•Great
3.8
Verified company · Claimed profile since July 2021
Reviews (242)
SA
Sarah
8 reviews · GB
Verified
Excellent
Quick review because they deserve it. Would have paid more to be honest. Cant recommend them enough.
Date of experience: 17 August 2026
JC
J Clarke
1 review · GB
Verified
Never again
Cancelled within the cooling off period. Still fighting for the refund six weeks later.
Date of experience: 19 August 2026
Reply from Loughborough Furniture Company
Hi J, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
FA
Fatima
8 reviews · GB
Verified
Lovely people
Sorted, cheers. Even my dad was impressed and he is never impressed.
Date of experience: 15 August 2026
KW
K Wood
1 review · GB
Verified
Pretty good
Good recliner in the end but it took longer than promised. Would probably still use again. Price was fair which is why I didnt make more of a fuss.
Date of experience: 11 August 2026
SO
Sophie
5 reviews · GB
Verified 3 photos
Wouldnt rush back
Cancelled within the cooling off period. Still fighting for the refund six weeks later.
Date of experience: 4 August 2026
AC
Adam Carter
6 reviews · GB
Verified 3 photos
Recommended
Local furniture retailer and proud to support them. Made a stressful thing easy. Proper old fashioned service. Thanks the showroom staff!
Date of experience: 26 July 2026
TR
Tracy
1 review · GB
Verified
Fantastic
cant fault them. Matches the photos exactly. Quality is far better than the big online places for the same £200. Even sorted a small extra thing for free. 10/10.
Date of experience: 2 August 2026
LE
Leon
1 review · GB
Not impressed
Ordered a mattress in Saturdays with a 6 week lead time. It is now 14 weeks. Every call is another two weeks.
Date of experience: 25 July 2026
Reply from Loughborough Furniture Company
Hi Leon, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
DA
Dave
1 review · GB
Verified
Slow but got there
Happy with it, £840 felt top end though. Just thought people should know.
Date of experience: 18 July 2026
Reply from Loughborough Furniture Company
Hi Dave, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
SB
Sophie Brown
1 review · GB
Verified
Happy enough
Lovely sideboard but delivery slipped by three weeks with little communication. Just thought people should know.
Date of experience: 8 July 2026
SP
Sarah Price
1 review · GB
Verified
Let down
cancelled within the cooling off period. Still fighting for the refund six weeks later.
Date of experience: 1 July 2026
Reply from Loughborough Furniture Company
Hi Sarah, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
MH
Megan Hill
3 reviews · GB
Verified
Highly recommended
Absolutely brilliant from start to finish. Went above and beyond really. Even the kids were made welcome. Even sorted a small extra thing for free. Very happy.
Date of experience: 29 June 2026
ET
Emma Thompson
1 review · GB
Verified
Cheers
Quick review because they deserve it. Communication was spot on the whole way through. Sorted.
Date of experience: 27 June 2026
JU
Julie
1 review · GB
Verified
Good overall
Lovely bunk beds but delivery slipped by three weeks with little communication.
Date of experience: 25 June 2026
TH
Terry Hussain
1 review · GB
Verified
Mostly great
Ok. Did what I needed. Nothing special either way. Update: they did get back to me in the end.
Date of experience: 20 June 2026
DK
Danny King
1 review · GB
Verified
Ok
Nice sofa, cushions are already going flat after six months. The person I dealt with was polite at least.
Date of experience: 29 May 2026
Reply from Loughborough Furniture Company
Hi Danny, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
BT
Barry Taylor
1 review · GB
Rude and unhelpful
ordered a bunk beds in Thursdays with a 6 week lead time. It is now 14 weeks. Every call is another two weeks.
Date of experience: 26 May 2026
AC
Amy Cox
2 reviews · GB
Verified
Shocking
Booked in for Friday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 25 May 2026
MA
Martin
1 review · GB
Verified
5 stars
Rang up on Wednesday morning about a corner sofa. No pressure, no upselling, just good honest service.
Date of experience: 12 May 2026
Showing 1 to 20 of 242 reviews