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Restaurant in Lancaster
LANCASTER ANCHOR

Lancaster Anchor

Reviews 380Bad
1.9

Verified company · Claimed profile since July 2024

Reviews (380)

MW

Megan Ward

1 review · GB

Verified 2 photos

Still waiting for refund

Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.

Date of experience: 24 August 2026

Reply from Lancaster Anchor

Hi Megan, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.

BB

Barry Begum

1 review · GB

Verified 1 photo

Disappointed

Booked in for Friday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted!

Date of experience: 28 August 2026

Reply from Lancaster Anchor

Hi Barry, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.

LT

Louise Taylor

1 review · GB

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Rude and unhelpful

Tried to book by phone four times, no answer, no reply to the email. Gave up in the end.

Date of experience: 22 August 2026

TR

Tracy

1 review · GB

Verified

Good, minor niggle

Service was fine, price was a bit higher than expected at £90. Hopefully it was a one off.

Date of experience: 22 August 2026

SH

Shannon

8 reviews · GB

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Avoid

Service charge added without asking, then drinks were double what the menu said. Check your bill carefully.

Date of experience: 17 August 2026

LW

Liam W

1 review · GB

Verified

Slow refund

Waited over an hour for mains, and when they came they were lukewarm. Nobody apologised. Not going back.

Date of experience: 16 August 2026

IA

Ian

1 review · GB

Verified 2 photos

Poor communication

Service charge added without asking, then drinks were double what the menu said. Check your bill carefully.

Date of experience: 16 August 2026

KA

Kevin Ali

1 review · GB

Verified

Do not use

Booked in for Tuesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.

Date of experience: 13 August 2026

Reply from Lancaster Anchor

Hi Kevin, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.

BB

Becky Begum

2 reviews · GB

Verified

Terrible service

Tried to book by phone four times, no answer, no reply to the email. Gave up in the end.

Date of experience: 18 August 2026

PE

Pete

1 review · GB

Verified

Terrible service

Manager was rude when we mentioned the sharing platter was undercooked. Basically told us we were wrong. Awful attitude.

Date of experience: 9 August 2026

KE

Kelly

1 review · GB

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Pretty good

Ok. Did what I needed. Nothing special either way. Might have been unlucky.

Date of experience: 8 August 2026

MM

Matt Marshall

1 review · GB

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Not great

tasting menu was dry and tasteless. For £95 a head I expected a lot better. Very disappointed.

Date of experience: 4 August 2026

PH

Phil

3 reviews · GB

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Average

Really good starters, mains were average. Might just try somewhere else next time. The person I dealt with was polite at least

Date of experience: 7 August 2026

HM

H Morgan

1 review · GB

Verified 2 photos

Awful

Waited over an hour for mains, and when they came they were lukewarm. Nobody apologised. Not going back.

Date of experience: 31 July 2026

AW

Andy Walker

1 review · Middlesbrough

Verified

Poor communication

Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.

Date of experience: 28 July 2026

Reply from Lancaster Anchor

Hi Andy, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.

AM

Amy

1 review · GB

Verified 3 photos

Waste of money

Nobody answers the phone. Left messages, no call back. Terrible for a restaurant.

Date of experience: 28 July 2026

MK

Mo King

2 reviews · GB

Verified

Do not use

Manager was rude when we mentioned the sharing platter was undercooked. Basically told us we were wrong. Awful attitude.

Date of experience: 29 July 2026

IK

Imran K

9 reviews · GB

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Top company

used Lancaster Anchor twice now and both times spot on.

Date of experience: 30 July 2026

DH

Darren H

4 reviews · GB

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Not impressed

Quoted one price on the phone, charged a lot more on the day. Should have got it in writing

Date of experience: 30 July 2026

SO

Sophie

1 review · GB

Verified

Waste of money

Manager was rude when we mentioned the lamb shoulder was undercooked. Basically told us we were wrong. Awful attitude.

Date of experience: 24 July 2026

Showing 1 to 20 of 380 reviews