Reviews (380)
Still waiting for refund
Booked a table for 6 two weeks ago, turned up and they had no record of it. Ended up in a pub down the road.
Date of experience: 24 August 2026
Reply from Lancaster Anchor
Hi Megan, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
Disappointed
Booked in for Friday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted!
Date of experience: 28 August 2026
Reply from Lancaster Anchor
Hi Barry, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
LTLouise Taylor
1 review · GB
Rude and unhelpful
Tried to book by phone four times, no answer, no reply to the email. Gave up in the end.
Date of experience: 22 August 2026
Good, minor niggle
Service was fine, price was a bit higher than expected at £90. Hopefully it was a one off.
Date of experience: 22 August 2026
Avoid
Service charge added without asking, then drinks were double what the menu said. Check your bill carefully.
Date of experience: 17 August 2026
Slow refund
Waited over an hour for mains, and when they came they were lukewarm. Nobody apologised. Not going back.
Date of experience: 16 August 2026
Poor communication
Service charge added without asking, then drinks were double what the menu said. Check your bill carefully.
Date of experience: 16 August 2026
Do not use
Booked in for Tuesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 13 August 2026
Reply from Lancaster Anchor
Hi Kevin, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
BBBecky Begum
2 reviews · GB
Terrible service
Tried to book by phone four times, no answer, no reply to the email. Gave up in the end.
Date of experience: 18 August 2026
Terrible service
Manager was rude when we mentioned the sharing platter was undercooked. Basically told us we were wrong. Awful attitude.
Date of experience: 9 August 2026
Pretty good
Ok. Did what I needed. Nothing special either way. Might have been unlucky.
Date of experience: 8 August 2026
MMMatt Marshall
1 review · GB
Not great
tasting menu was dry and tasteless. For £95 a head I expected a lot better. Very disappointed.
Date of experience: 4 August 2026
Average
Really good starters, mains were average. Might just try somewhere else next time. The person I dealt with was polite at least
Date of experience: 7 August 2026
Awful
Waited over an hour for mains, and when they came they were lukewarm. Nobody apologised. Not going back.
Date of experience: 31 July 2026
AWAndy Walker
1 review · Middlesbrough
Poor communication
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 28 July 2026
Reply from Lancaster Anchor
Hi Andy, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
Waste of money
Nobody answers the phone. Left messages, no call back. Terrible for a restaurant.
Date of experience: 28 July 2026
Do not use
Manager was rude when we mentioned the sharing platter was undercooked. Basically told us we were wrong. Awful attitude.
Date of experience: 29 July 2026
Top company
used Lancaster Anchor twice now and both times spot on.
Date of experience: 30 July 2026
Not impressed
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing
Date of experience: 30 July 2026
Waste of money
Manager was rude when we mentioned the lamb shoulder was undercooked. Basically told us we were wrong. Awful attitude.
Date of experience: 24 July 2026
Showing 1 to 20 of 380 reviews